Vehicle Damage Assessor

4 weeks ago


Slough Berkshire, United Kingdom Company: Full time
Find jobs in the automotive retail industry

Vehicle Damage AssessorLocation: SloughSalary: Between £30,000 to £35,000 per year45 hours/week permanent contract, Monday to Friday. 9:00 AM to 6:00 PM or 8:00 AM to 5:00 PMOur client:Our client is a tech-enabled, vehicle care company focusing on reliable, high quality and fast same-day mobile repair and maintenance services to businesses & consumers across the UK. Collaborating with industry giants such as Enterprise, Europcar, ZipCar, Hiyacar, and Avis, as well as boasting a platform with over 60,000 registered customers and 60+ business customers, we’re at the forefront of revolutionising the automotive repair industry for the better.Benefits* Career Progression* Company NEST Pension Scheme* Ongoing training & support* 25 days holiday plus 9 bank holidays (Pro-Rata)Job Description:* Undertake the inspection of damaged vehicles, assessing the full extent of the damage, costs of repair and timeframes* Communicate with clients to provide repair information and an indication of completion time* Compile all relevant information and complete supporting documentation* Identify the correct prescribed repair method, prepare, and maintain records of electronic and manual estimates.* Monitor progress of the vehicle through the repair process and identify opportunities for additional repair work* Liaise with client-side teams and work providers to obtain their authority to repair the vehicle at the costs estimated.* Liaise with customers and technicians to explain and ensure they understand the repair methodology.* Compile proper documentation of completed repair work for the purpose of tracking and invoicing.* Identify and order vehicle parts.* Work with and build relationships with both suppliers and work providers.* Build great working relationships with technicians to offer technical support.Qualifications and Skills:* Previous experience working as a Vehicle Damage Assessor within a busy body shop is preferred* You will work to the highest standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques* Be a strong team player with a self-motivation to earn bonus hours* Ideally you are an advanced user of Audatex and have an understanding of insurance repairs* You have a recognised apprenticeship as a VDA or have gained a technical qualification (such as an NVQ, VCQ, SVQ, or ATA)About us…Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK’s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive & Engineering, Driving & Industrial, Hospitality and Professional & Executive sectors

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