Senior Quality Assurance Officer

6 days ago

Chandler's Ford Hampshire, United Kingdom Selwood Limited Full time

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.
a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.
This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year's success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.

Due to the growth of our Workdry Group we have an exciting new opportunity for a Senior Quality Officer to join our team, to support our Chandlers Ford Branch.
This position will support the Quality Manager in driving compliance, delivering operational excellence, and implementing continuous improvement strategies.
The Senior Quality Officer will act as a subject matter expert, ensuring that the organisation meets the highest quality standards, aligns with ISO 9001:2015 requirements, and delivers exceptional service to customers. The role involves conducting audits, supporting strategic quality initiatives, mentoring junior staff, and proactively addressing quality challenges to strengthen the overall quality culture within the company.

As the Senior Quality Officer, you'll get to:
# Define and optimise internal processes, creating and amending quality policies and procedures to support consistent quality assurance and operational efficiency.
# Improve and maintain a robust supplier management system, ensuring all suppliers and subcontractors meet Selwood's quality standards.
# Champion continuous improvement initiatives to enhance product quality and service delivery, using data-driven methodologies such as Lean Six Sigma.
# Design and deliver training sessions on quality management systems, standards, and best practices for staff across all levels of the organization.
# Serve as a key contact for resolving customer complaints, conducting investigations, and producing detailed reports on findings and resolutions.

Demonstrable experience in a senior quality role or similar, with a proven track record in quality management and compliance.
# Ability to analyse complex quality data and develop actionable insights to drive continuous improvement.
# Capable of engaging and influencing stakeholders at all levels, fostering a culture of quality excellence.
# Proficiency in MS Office (Excel, Word, PowerPoint), and experience with SharePoint or other document control software.
# UK driving license: Ability and willingness to travel nationwide, supporting multiple locations, conducting audits as required and staying away from home time to time.

We understand balancing work and life commitments isn't always easy, that's why we've designed our benefits package to support you in all areas of life.
# Competitive salary and eligible for company bonus scheme (annual and quarterly payments)
# Company Car
# Medicash Scheme - medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
# Pension scheme with contribution based on total earnings not just salary
#24 days holiday + 8 Bank Holidays and increasing annual leave entitlement with long service
#3x your annual salary life insurance (DIS)
# Support for development and training
# Employee assistance programme (EAP) & access to Mental Health first aiders
# Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
# Employee referral scheme
# Hybrid working (i.e., working from home and in the office) pattern.

Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.
We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

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