Director of Business Operations

2 weeks ago

Bristol, United Kingdom ICTS Full time

Department / Location - Security, Bristol Airport
Reporting To - Operations Development Manager
Shift Pattern - 4 on 4 off, 12 hours shifts
A key role for an individual who wants to drive continuous improvement across the critical pillars of the security operation - Compliance, Quality Assurance, On Job Training, Continuous Improvement and Employee Relations. Working closely with the Operations Development Manager and Security Duty Manager, creating plans, and monitoring their progress to ensure the success of the operational team. Accountable for the station's procedural compliance to the National Aviation Security Programme, continuous improvement processes and maximising efficiencies within on job training.
Compliance

Quality checking of debriefs for shortfalls in compliance performance to ensure that accurate root causes are identified, and rectification put in place to prevent reoccurrence.
Liaise with the BRS Security Standards and Engagement manager to maintain a compliance focus within the operation and ensure relevant updates are communicated.
Quality Assurance

Responsible for conducting quality assurance activities across site, ensuring performance assessments are fair and distributed evenly.
Data analysis and Root Cause analysis of SLA breaches, providing detailed data led information to the SDM within a timely manner.
Present details of quality assurance tasks undertaken and methods of improvement to the ODM.
Collation and Analysis of data to identify shortfalls in performance and prevent reoccurrence.
Provide Station Management with a summary of weekly performance detailing SLA and KPI measures.
On Job Training (OJT)

Responsible for creating On Job Training plans and presentation to the Security Duty Manager to ensure operational buy in.
Collaborate with trainers to ensure that ongoing training for existing staff (Threat detection, test bags) are carried out.
Communicate issues arising from OJT to the Training Department.
Responsible for creating monthly recurrent training (6x6) plans, sharing with the operations team, monitoring progress and adjusting plans as necessary.
Promote the fair and consistent application of policies and processes with regard to attendance management, performance and capability, discipline and grievance.
Daily presentation of absence data and figures to the SDM to ensure timely escalation of potential issues.
Collation and presentation of ER data to the HR Manager to identify trends and address areas of concern.
Deputise for the SDM during absence, annual leave or as required by the business.

This list is not exhaustive and the business demands may require other additional duties which will be requested through your Line Manager.
People Management - fosters team / individual performance, achieves results, sets targets and reviews against them, empowers, deals with issues, coach and encourage.
Organisational skills - plans well in advance, sets clear objectives, manages time, delegates and project management skills.
Commercial and financial awareness - maximises use of resources, identifies and delivers business growth opportunities.
Results orientation - satisfies internal / external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes.
Must have experience with analysis of large quantities of data.
Must be able to confidently read and interpret regulatory material and communicate this effectively to a wide audience.
Desirable Six Sigma or data analysis qualification.
ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies.

  • Associate Director of Campus Operations

    2 months ago

    Bristol, United Kingdom University of Bristol Full time

    Associate Director of Campus Operations The role An exciting opportunity has arisen for an Associate Director of Campus Operations to join the University’s Campus Operations directorate. Staff in Campus Operations help to manage and maintain the University. We provide 24/7 care for students, staff and the campus, while minding our environmental impact. ...

  • Associate Director of Campus Operations

    17 hours ago

    Bristol, United Kingdom University of Bristol Full time

    Associate Director of Campus Operations The role An exciting opportunity has arisen for an Associate Director of Campus Operations to join the University’s Campus Operations directorate. Staff in Campus Operations help to manage and maintain the University. We provide 24/7 care for students, staff and the campus, while minding our environmental impact. ...

  • Senior Director, Business Operations and Development

    2 weeks ago

    Bristol, United Kingdom Nouscom Full time

    Nouscom Overview Nouscom is a private clinical stage immuno-oncology company developing next-generation, off-the-shelf and personalized cancer vaccines. Our proprietary viral vector platform has the capacity to encode for large payloads of neoantigens or other immunomodulators and is clinically demonstrated to safely and potently harness the power of the...

  • Senior Director, Business Operations and Development

    3 weeks ago

    Bristol, United Kingdom Nouscom Full time

    Nouscom Overview Nouscom is a private clinical stage immuno-oncology company developing next-generation, off-the-shelf and personalized cancer vaccines. Our proprietary viral vector platform has the capacity to encode for large payloads of neoantigens or other immunomodulators and is clinically demonstrated to safely and potently harness the power of the...

  • Senior Director, Business Operations and Development

    2 weeks ago

    Bristol, United Kingdom Nouscom AG Full time

    Nouscom Overview Nouscom is a private clinical stage immuno-oncology company developing next-generation, off-the-shelf and personalized cancer vaccines. Our proprietary viral vector platform has the capacity to encode for large payloads of neoantigens or other immunomodulators and is clinically demonstrated to safely and potently harness the power of the...

  • Senior Director, Business Operations and Development

    4 weeks ago

    Bristol, United Kingdom Nouscom AG Full time

    Nouscom Overview Nouscom is a private clinical stage immuno-oncology company developing next-generation, off-the-shelf and personalized cancer vaccines. Our proprietary viral vector platform has the capacity to encode for large payloads of neoantigens or other immunomodulators and is clinically demonstrated to safely and potently harness the power of the...

  • Operations Director

    5 days ago

    Bristol, United Kingdom Troika Recruitment Full time

    Operations Director - Open to Relocation This premium hospitality business, made up of beautiful brands, serves amazing food and drinks and loves to delight its loyal and growing customer base. We are looking for an Operations Director who can lead on the next phase of growth through the leadership, coaching, and development of a high performing, engaged...

  • Operations Director

    1 hour ago

    Bristol, United Kingdom Troika Recruitment Full time

    Operations Director - Open to Relocation This premium hospitality business, made up of beautiful brands, serves amazing food and drinks and loves to delight its loyal and growing customer base. We are looking for an Operations Director who can lead on the next phase of growth through the leadership, coaching, and development of a high performing, engaged...

  • Operations Director

    2 days ago

    Bristol, United Kingdom Compass Group Full time

    Job Description: Job information Operations Director from the Company Compass Group , this latest Operations Director job vacancy is located in the city Bristol located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Operations ...

  • Operations Director

    3 hours ago

    Bristol, United Kingdom Leaders In Care Recruitment Ltd Full time €70,000

    OPERATIONS DIRECTOR - WEST YORKSHIRE WITH TRAVEL SALARY: £70,000 negotiable DOE Are you an experienced Operations Manager / Operations Director with experience within the Care Home sector both nursing and residential for Older Persons residential care? If so, I have the perfect opportunity for you! This is a newly created position with a reputable,...

  • Operations Director

    18 hours ago

    Bristol, United Kingdom Leaders In Care Recruitment Ltd Full time €70,000

    OPERATIONS DIRECTOR - WEST YORKSHIRE WITH TRAVEL SALARY: £70,000 negotiable DOE Are you an experienced Operations Manager / Operations Director with experience within the Care Home sector both nursing and residential for Older Persons residential care? If so, I have the perfect opportunity for you! This is a newly created position with a reputable,...

  • Finance Business Partner

    2 days ago

    Bristol, United Kingdom Motability Operations Ltd Full time

    **About The Role**: Motability Operations are currently recruiting for a Finance Business Partner to join our team in Bristol on a full-time, permanent basis. Reporting into the Finance Business Partnering Manager, you will own the reporting, insight, analysis, performance, control, budgeting and forecasting processes of your division(s), by building strong...

  • Operations Director

    6 days ago

    Bristol, United Kingdom Defence Full time

    Operations DirectorCompetitive salary + Company car + benefitsCompass exclusive offers on PerksAtWorkAccess to a wide range of programs to train and develop youPension contributionOperations Director Somerset and GloucestershireAn opportunity has arisen for a talented Operations Director to join us in ESS where you will play a key role within the leadership...

  • Operations Director

    3 days ago

    Bristol, United Kingdom Defence Full time

    Operations Director Competitive salary + Company car + benefits Compass exclusive offers on PerksAtWork Access to a wide range of programs to train and develop you Pension contribution Operations Director Somerset and Gloucestershire An opportunity has arisen for a talented Operations Director to join us in ESS where you will play a key role within...

  • Operations Director

    6 days ago

    Bristol, United Kingdom Executive Recruit Full time

    **URGENT REQUIREMENT**Operations DirectorLocation: UK-Based RemotePackage: Base Salary Circa £100k - £130k + Bonus + BenefitsRole OverviewAs the Operations Director, you will lead all operational aspects of the organisation, enhancing and optimising procedures with a key focus on implementing agreed strategies. You will govern how the business operates,...

  • Operations Director

    3 days ago

    Bristol, United Kingdom Compass Group UK & Ireland Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Introduction Operations Director Competitive salary + Company car + benefits Compass exclusive offers on PerksAtWork Access to a wide range of programs to train and develop you Pension contribution Operations Director Somerset and...

  • Operations Director

    18 minutes ago

    Bristol, United Kingdom Compass Group UK & Ireland Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Introduction Operations Director Competitive salary + Company car + benefits Compass exclusive offers on PerksAtWork Access to a wide range of programs to train and develop you Pension contribution Operations Director Somerset and...

  • Operations Director

    2 weeks ago

    Bristol, United Kingdom Illume Recruitment Full time €70,000

    ? Operations Director - South West - £70k + car allowance Are you an experienced Senior Operations Manager within the Contract Catering sector looking to take the next step up the ladder or an existing Operations Director who can help take your career to the next level? If so, then I want to hear from you. I am currently recruiting an Operations Director...

  • Operations Director

    2 weeks ago

    Bristol, United Kingdom Illume Recruitment Full time

    ? Operations Director - South West - £70k + car allowance Are you an experienced Senior Operations Manager within the Contract Catering sector looking to take the next step up the ladder or an existing Operations Director who can help take your career to the next level? If so, then I want to hear from you. I am currently recruiting an Operations Director...

  • Operations Director

    2 weeks ago

    Bristol, United Kingdom Illume Recruitment Full time

    ? Operations Director - South West - £70k + car allowance Are you an experienced Senior Operations Manager within the Contract Catering sector looking to take the next step up the ladder or an existing Operations Director who can help take your career to the next level? If so, then I want to hear from you. I am currently recruiting an Operations Director...