Customer Experience Advisor

2 days ago


United Kingdom PAC Worldwide Full time

Customer Experience Specialist - Remote Part-Time Opportunity Exciting Remote Role for Customer Service Experts in the UK (Cambridge area)
Are you a customer service professional looking for a flexible, challenging role that allows you to make a real impact? We're seeking a detail-oriented Customer Experience Specialist to join our dynamic team in a part-time, remote position
Flexible Remote Working: Part-Time Opportunity: Perfect for those seeking work-life balance
- Manage customer relationships, orders, and support critical business operations
- Career Growth: Opportunity to work with advanced ERP and CRM systems and possible advancement to full time
Provide exceptional customer service across multiple platforms
- Utilize advanced software tools like D365 CRM and EDI
- 2-3 years of customer service or sales experience
- Strong proficiency in Microsoft Office suite
- Ability to build strong customer and internal relationships
GCSEs in Math and English (A-C)
- Ability to work flexible hours, including occasional on-call support
- Comfortable working at a computer for extended periods
Competitive part-time compensation
- Great work/life balance

Ready to Take Your Customer Service Career to the Next Level?
PAC Worldwide manufactures protective mailers and specialty packaging for the courier, e-commerce, fulfillment and distribution markets. We’ve spent over four decades solving problems, building reputations, gaining trust, and protecting the things that people care about. Not only are we known and trusted by top e-commerce companies to protect products during shipment, but we also produce cutting-edge solutions for cold-chain packaging, automated packaging solutions, custom printing and much more.



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