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Director of Quality

2 months ago


United Kingdom Legal & General Full time

Legal & General is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.
Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.
The main purpose of this role is to create and implement communication plans & campaigns for workplace pension clients. These plans will help clients achieve their goals to improve member engagement – and help with LGIM’s business growth and retention objectives.

The job holder will also participate in new business and retention pitches so a willingness to travel is essential.

Managing and delivering highly effective workplace pension communication plans for a specified portfolio of prominent clients and new scheme implementations
Working with the Workplace Member Communications team, maximising the impact and quality of multi-channel communications, supporting LGIM’s business growth and retention objectives
Attending external meetings with clients to demonstrate Legal & General’s communications capability and proposition. Maintaining a good knowledge of L&G DC pensions proposition and processes. Excellent communication/presentation skills – previous client-facing meeting and presentational experience within significant employers and intermediaries/partners is a requirement, as is the ability to articulate and convey information in a clear and compelling manner in writing and in person
Proven track record of project and stakeholder management including delivery
Corporate client relationship management experience in a product provider, asset manager or EBC/significant intermediary
Professional qualifications in relation to the role are desirable, for example marketing qualifications and technical pension qualifications
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Private medical insurance (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
There are the many discounts we offer – both for our own products and at a range of high street stores and online
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.

Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.