Branch Manager

2 months ago


London, United Kingdom Northern Dock Systems Full time

Position: Branch Manager

Location: Surrey, BC

Manager: Vice President

Full-Time/Part-Time: Full-time

Work Hours: Monday to Friday, 7:30 am to 4:30 pm

Who are we?

We are Northern Docks Systems, an industry leader in the sales, installation and service of industrial energy-efficient overhead doors and HVLS (high-volume low speed) fans. We have dedicated departments geared towards developing strategic and customized full-scale solutions to enhance safety, productivity, and efficiency for our customers across a wide variety of industries. NDS has been a trusted source for various companies across Canada since 2002. Our certifications, accreditations and memberships have helped us provide exceptional service.

What are we looking for?

The primary function of the Branch Manager role is to make sure the designated service and installation functions are running as effectively and efficiently as possible, with a smooth process that meets the expectations and needs of our customers and clients and creates the highest level of efficiency and communication possible with strong focus on continuous improvement.

What will you be doing? Management of Assigned Field Staff
  • Primary point of support for all field workers in specific territory and engage with each member daily to ensure oversight of assigned job
  • Manage local coordinator(s)
  • Support local sales team
  • Responsible for all work in territory to be handled efficiently for all scopes of work (service, install, PM)
  • Ensure that work order execution is completed in a professional and accurate manner
  • Ensure time management and attendance policies are followed and accurate time tracking for billing purposes
  • Be involved in daily scheduling calls to maximize efficiency and know whereabouts of locations of field staff
  • Recruit, coach and teach new staff on technical issues
Service Management Daily Items
  • Work with inside service team to constantly review schedule to ensure maximum efficiency.
  • Review active order reports (WIP) to ensure all orders are being completed in acceptable time as outlined.
  • Learn and be capable to perform all internal functions including scheduling, work order reports, estimating, parts ordering, receiving etc.
  • Attend and participate in customer site visits when required
  • Site visits to assist sales resp – PM repair walk through, take offs
  • Job completion walkthrough with customer to ensure work is completed as requested
  • Warranty assessment and action plan to repair
Facility & Asset Management
  • GEO Reports – Idling report, gas, driving
  • Maintain parts inventory
  • Ensure facility is clean and organized in a safe and efficient manner
  • Ensure truck audits are performed for safety and cleanliness
  • Confirm tools are in proper working order and accounted for
Health & Safety
  • Confirm that all regulatory, NDS and client safety policies are followed
  • Maintain certifications as required
  • Ensure daily inspections sheets are completed and turned in on a regularly scheduled basis
  • Work with manager and finance to improve service technician efficiencies by utilizing, managing and being responsible for KPI’s
  • Ensure that Accounting Department requests are resolved and communicated in a timely manner to internal and external parties
  • Resolve all customer escalations – billing or service related
Review and Analysis of Reporting & Metrics with Manager
  • KPI – FTF
  • P/L report
  • All service and install escalations
What are we looking for?

In executing duties for this role, we expect the incumbent to exhibit the following:

  • A commitment to high professional ethical standards
  • Clear and respectful communication with staff and suppliers always
  • An ability to handle multiple projects concurrently while managing sometimes conflicting deadlines
  • A collaborative management style that engages with the larger organization for the benefit of all
  • An ability to effectively delegate responsibilities and tasks when appropriate

If you are interested in this position, please, send in your resume and we will contact you directly as soon as possible.

Thank you and we look forward to hearing from you

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are Equal Opportunity Employer; promoting accessibility and inclusivity at work and offering accommodation for applicants as required and requested.

#J-18808-Ljbffr
  • Branch Manager

    1 month ago


    London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch Manager Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    1 month ago


    London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch ManagerBranch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    1 month ago


    London, United Kingdom Barnard Marcus Full time

    We’re looking for a highly motivated **Branch Manager - Estate Agent** to lead our fantastic residential sales team in Clapham. This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first branch management appointment in residential sales.This is a branch that can give you...

  • Branch Manager

    2 days ago


    London, United Kingdom Barnard Marcus Full time

    We’re looking for a highly motivated **Branch Manager - Estate Agent** to lead our fantastic residential sales team in Peckham. This is a great opportunity for a proven **Manager** or an established **Estate Agent** looking for **progression**and to step in to your first branch management appointment in residential sales.This is a branch that can give you...

  • Branch Manager

    1 month ago


    London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch Manager Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    22 hours ago


    London, United Kingdom The New Homes Group Full time

    Branch Manager OTE: £50,000 - Profit Share, Company Car, Uncapped Commission We’re looking for a highly motivated Branch Manager – Estate Agent to lead our fantastic residential sales team in Tottenham working in our well known Bairstow Eves estate agency. This is a great opportunity for an established Estate Agent looking for ...

  • Branch Manager

    1 month ago


    East London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch ManagerBranch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    13 hours ago


    London, UK, United Kingdom Bairstow Eves Full time

    Job DescriptionOTE: £50,000 - Profit Share, Company Car, Uncapped CommissionWe’re looking for a highly motivated Branch Manager – Estate Agent to lead our fantastic residential sales team in Tottenham working in our well known Bairstow Eves estate agency.This is a great opportunity for an established Estate Agent looking for progression and to step in...

  • Branch Manager

    2 weeks ago


    City of London, Greater London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch ManagerFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and...

  • Branch Manager

    3 weeks ago


    Orpington, Greater London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch Manager Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    2 months ago


    North West London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch ManagerBranch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    2 weeks ago


    London, United Kingdom Nurseplus UK Ltd Full time €37,500

    Branch Manager Location: Woking Job Type: Permanent Full Time (Office Based) Salary: GBP37,500 + Profit Share Bonus Scheme Job Ref: WOKING/BM/99 Nurseplus have an exciting opportunity for a Branch Manager to join our Woking branch. We are looking for someone who is an experienced recruitment/sales professional ready for their next...

  • Branch Manager

    1 week ago


    London, United Kingdom Nurseplus UK Ltd Full time

    Branch Manager Location: Woking Job Type: Permanent Full Time (Office Based) Salary: GBP37,500 + Profit Share Bonus Scheme Job Ref: WOKING/BM/99 Nurseplus have an exciting opportunity for a Branch Manager to join our Woking branch. We are looking for someone who is an experienced recruitment/sales professional ready for their next...

  • Branch Manager

    2 weeks ago


    London, United Kingdom Nurseplus UK Ltd Full time €37,500

    Branch Manager Location: Woking Job Type: Permanent Full Time (Office Based) Salary: GBP37,500 + Profit Share Bonus Scheme Job Ref: WOKING/BM/99 Nurseplus have an exciting opportunity for a Branch Manager to join our Woking branch. We are looking for someone who is an experienced recruitment/sales professional ready for their next...

  • Branch Manager

    1 week ago


    London, United Kingdom Nurseplus UK Ltd Full time €37,500

    Branch Manager Location: Woking Job Type: Permanent Full Time (Office Based) Salary: GBP37,500 + Profit Share Bonus Scheme Job Ref: WOKING/BM/99 Nurseplus have an exciting opportunity for a Branch Manager to join our Woking branch. We are looking for someone who is an experienced recruitment/sales professional ready for their next...

  • Branch Manager

    1 week ago


    London, United Kingdom Nurseplus UK Ltd Full time €37,500

    Branch Manager Location: Woking Job Type: Permanent Full Time (Office Based) Salary: GBP37,500 + Profit Share Bonus Scheme Job Ref: WOKING/BM/99 Nurseplus have an exciting opportunity for a Branch Manager to join our Woking branch. We are looking for someone who is an experienced recruitment/sales professional ready for their next...

  • Branch Manager

    3 weeks ago


    Orpington, Greater London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch ManagerPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager...

  • Branch Manager

    1 month ago


    Bexley, Greater London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch Manager Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    1 month ago


    Bexley, Greater London, United Kingdom Proactive Solutions Group Ltd Full time

    Branch Manager Branch Manager / Profit Centre Manager. A large electrical wholesale firm need a Branch Manager / Profit Centre Manager for several branches in the South East region. The Branch Manager / Profit Centre Manager will be a driven and ambitious individual looking for an opportunity to effectively run a business within a large organisation or...

  • Branch Manager

    4 weeks ago


    London, United Kingdom ARV Solutions Contracts Full time

    Branch Manager Timber engineering / manufacturing North Yorkshire (postcode for guidance: DL2 2LF)c£50,000 (flexible to attract) + car + bonus Key skills: Production Manager, Branch Manager, Operations Manager, General Manager, timber engineering, roof trusses, joists, engineered timber, EWP National business from the timber sector seeks a Branch Manager...