Manager/Quality Manager

4 weeks ago


Redditch Worcestershire, United Kingdom Green Folk LTD Full time

Quality Manager Job ID: 32533
5-hour week Monday to Friday (Flexitime, Core Hours 9am-4pm Mon to Thu & 9am-12:30pm Fri)
£Our client is a leading tier 1 manufacturer within the automotive sector (and others) supplying to customers globally. The Quality Manager, oversees and coordinates quality activities to ensure compliance, resolve issues, and drive continuous improvement. With a focus on managing customer complaints and warranty claims, they collaborate with certifying bodies, suppliers, and internal teams for effective resolution, quality enhancement, and cost reduction.

Knowledge of ISO & IATF management systems
Use of SAP Quality Management
Previous experience of being a Quality Manager
Quality Management Representative to certifying bodies and Customers.
Manage / Attend Management, Quality, Warranty and SQDIP meetings ensuring actions are relevant and completed.
Drives corrective and preventative actions including process and product design improvements for procedural, product or product deficiencies through the analysis of data.
Responsible for implementing quality improvement programs to improve the product and processes, by using and promoting lean thinking and processes to continuously improve.
Ensure that the quality assurance measures prescribed within the company procedures are adhered throughout the company and drive a culture of continual improvement.
Responsible for managing and developing the Quality Team, mentoring, and setting objectives in line with company strategy.
Using Quality Tools for the Analysis of defects in materials and products and recommends corrective measures to maintain quality standards. Maintains and continually improves the quality of the product, monitor & report quality KPI’s.
Ensuring Customer complaints & warranty issues are investigated, closed, and reported to the satisfaction of the Customer.
Planning and conducting Internal Audits of plant processes and working practices to ensure compliance and the resolution of non-conformances.

25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
~12% Pension (5% employee & 7% Employer Pension Contribution)
~ Enhanced Maternity & Paternity Policies
~ Health Medial Cash Plan Cover
~Cycle scheme.
~ Onsite parking



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