Quality Improvement Specialist

3 weeks ago

Birmingham, United Kingdom Midway Care Group Ltd Full time
Quality Improvement Specialist (Adult LD - Residential & Supported Living)

We have a fantastic opportunity to join our continually expanding organisation, as a Quality Improvement Specialist . This role is a pivotal member of the Quality Team.

Midway Care Group specialise in providing services for people with learning disabilities who may also have additional needs. We work collaboratively with individuals, families and service commissioners to support people to live within the community, either in a transitional residential service or a supported living service.

The Quality Improvement Specialist will report into the Head of Quality and will provide support across for the Quality Department across Operations including:

  • Regularly visiting services to check and sample quality of work produced
  • Completing audits and inspections, whilst supporting and advising in preparation for Local Authority and Regulatory inspections
  • Supporting the Head of Quality and other Quality Improvement Leads in administrative tasks
  • Managing documentation notifications in line with CQC requirements
  • Submitting proofed notifications to CQC and monitoring responses and updating ENQ numbers
  • Storing all CQC correspondence, inspection reports, report of actions, registration certificates
  • Collating information from Escalating Upwards to update to the relevant safeguarding / whistle blow / complaint logs
  • Collating Risk Score Card Data from Operations and input onto Data Rails
  • Quarterly pull data ready for trend analysis for heads of operations for Safeguarding, complaints, compliments, accident incidents, behaviour / Restraint
  • Quarterly provide analysis / generalised data of the Risk Score card
  • Manage Actions from meetings / reminders/ Collate information on central point

For you to be successful in this role, you must be able to say:

  • I have passion for Health and Social Care sector (experience would be an advantage, however not essential).
  • I have a current full UK driving license and able to travel regularly within the Midlands Region
  • I have a strong ability in using MS Office and Excel
  • I can produce reports from information stored
  • I have an ability to prioritize, and I am detail orientated.

Benefits:

  • Company pension
  • On-site parking
  • Referral programme

Schedule :

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Licence/Certification:

  • Driving Licence (required)

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