Office Admin and First Line Support
3 weeks ago
IT Support Engineer
As a member of the IT team, you will be the first line in supporting users with general day-to-day IT issues. The company have over 250 users, who you will be helping either in the office, factory or over the phone.
The role will offer the opportunity to work on a variety of IT tasks across the business (working on bespoke ERP and CRM systems as well as Microsoft Office 365 and Access Database) helping you develop a wide range of skills and the ability to focus on and further develop expertise in areas of interest that the business requires.
Help users with general IT issues, such as printing issues, file issues etc
• Office 365 administration / Assist with issues arising from the ERP and CRM system
• Network management
• Hardware configuration - such as setting up PC's/laptops to access company systems, mobile phones, tablet devices etc
Be a team player, able to work well and help out within a small team environment
• Strong knowledge of Microsoft Windows 10 and above
• Microsoft Office 365
• Windows
• Good skills in Microsoft Excel, Word, and PowerPoint
• Computer programming experience
• Understanding of computer networks (LAN, WAN, Wi-Fi, DHCP and DNS)
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