Customer Service Support Co-ordinator

3 weeks ago

Bridgend Bridgend, United Kingdom Tarmac Full time

At Tarmac, ‘who you are’ matters. We are currently looking for an experienced Customer Service Coordinator to join our friendly team at Tarmac Hendy site in Miskin, Rhondda Cynon Taf, Wales. This is a great opportunity to join a successful Customer Service team working 8 hrs per day Mon - Fri plus occasional Saturday morning on a rota basis. The role will be office based during initial training but upon completion of successful training hybrid working is available.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.

Main ResponsibilitiesReporting to the Customer Service Supervisor the role of Customer Service Coordinator will work cross-functionally within our Customer Service Team and be the initial point of contact for our customers.

Your role as a Customer Service Coordinator will include:

Responsibility for customer enquiries via telephone, online and email orders from initial contact through to delivery
Providing customers with an excellent customer service experience providing high level of customer care and attention at all times
Completing data entry and order processing tasks
Collaborating within the team and other stakeholders to clarify facts, exchange information, support colleagues and resolve queries
Inputting accurate customer data into the CRM system
Building relationships with the key stakeholders in the account base
Working closely with the Fleet and Capacity planners to ascertain transport and material availability
Ensuring customers are kept informed at all times allowing us to plan our transport fleet to meet relevant commercial demands

The Ideal CandidateThe ideal candidate for the role of Customer Service Coordinator will have experience gained within a similar role, engaging with stakeholders. Suitable candidates for the role of Customer Service Coordinator will have:

Confidence in the use of IT systems including MS Word and Excel
Experience of Salesforce CRM advantageous but not essential as training will be provided
First class customer service and communication skills
Confident telephone manner
Why UsIn addition to the role of Customer Service Coordinator we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:

Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice and Menopause
Training and development opportunitiesInterested? Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

tarmac #tarmac #tarmaccareers #customer #customerservices #customerservicecoordinator #customercoordinator #clientservices #customerinteraction #dataentry #orderprocessing #miskin #Pontyclun #Penarth #Cardiff #Barry #Bridgend #PortTalbot #Maesteg #MerthyrTydfil #Cwmbran #Newport

Tarmac Trading Limited

  • Training and Compliance Co-ordinator

    5 months ago

    Bridgend, United Kingdom Hiring Wizard Full time

    Hiring Wizard on behalf of **Facilities by ADF** have an exciting opportunity for a **Training and Compliance Co-ordinator** to join the team as maternity cover. Location: Bridgend, South Wales **Salary**: £28,000 per annum Hours: 35 Hour Week (9am - 5pm with 1 hour lunch) **Job Type**: Fixed Term Contract (Maternity Cover) **About Us**: An exciting...

  • Technical Telecoms Projects Co-ordinator

    4 weeks ago

    Bridgend, United Kingdom CV-Library Full time

    Job Title: Technical Telecoms Projects Co-ordinator Location: Swansea and Bridgend Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West...

  • Waiting List Validator/co-ordinator

    7 months ago

    Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    The post holder will join the busy Orthopaedic department and provide support in the management and validation of Orthopaedic waiting list. The post holder will work with the senior management team and the Orthopaedic Waiting List Co-Ordinators to ensure that all stages of the Orthopaedic waiting lists are validated and the FUNB list in managed.

  • Clinical Practitioner Co-ordinator for Trauma

    5 months ago

    Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    We are looking for an enthusiastic and motivated individual to join our well established trauma orthopaedics team as a clinical practitioner coordinator. The post holder will be responsible for the co-ordination of the trauma lists for patients under the speciality of Trauma and Orthopaedics. They will be dealing with all the communication relating to...

  • Data Excel Co-ordinator

    4 days ago

    Bridgend, Bridgend, United Kingdom M Group Services Limited TA Avonline Network Services Limited Full time

    Due to the continued success and expansion of Avonline Networks we have an exciting opportunity for a Streetworks Co-ordinator to join our team in Bridgend, South Wales with home working.Reporting to the Streetworks Manager, and working within the Streetworks department, the ideal candidate should have some experience working within the Utility sector and...

  • Waiting List Validator/co-ordinator

    5 months ago

    Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    The post holder will join the busy Orthopaedic department and provide support in the management and validation of Orthopaedic waiting list. The post holder will work with the senior management team and the Orthopaedic Waiting List Co-Ordinators to ensure that all stages of the Orthopaedic waiting lists are validated and the FUNB list in managed. The post...

  • Major Trauma Nurse Co-ordinator

    2 months ago

    Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    Job summary The post holder will be expected to work autonomously and as part of a team, maintaining patient centered care and acting as an advocate, liaising with MDT across the South Wales Trauma Network to provide gold standard holistic care for patients following traumatic injury. The post holder will be expected to work autonomously utilising...

  • Technical Projects Coordinator

    6 days ago

    Bridgend, Bridgend, United Kingdom Flotek Full time €22,000 - €25,000

    Technical Telecoms Projects Co-ordinator Location: Swansea and Bridgend Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West,...

  • Accommodation Coordinator

    5 months ago

    Bridgend, United Kingdom Pobl Group Full time

    We are looking for an Accommodation Co-ordinator to join our Supported Housing Service in Bridgend on a full-time, temporary basis (6 month). **Where does the role fit in?** The Kerrigan Project provides support and accommodation for those who are experiencing homelessness. The project is aimed to support people who have complex needs including a...

  • Community Health Care Support Workers Older Persons

    6 months ago

    Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    Observe and report the effects of all interventions to the responsible CMHN/Care Coordinator, through individual discussions, team meetings and clinical reviews. Use a range of methods to promote effective communication bothverbally and written methods including electronic systems, telephone calls, case recordings, etc. Maintain accurate and timely records...

  • Placements Co-ordinator

    4 weeks ago

    Bridgend, United Kingdom Randstad Delivery (GBS) Full time

    Randstad are looking for a placements coordinator to work with the local council. Your will need to identify, commission, monitor and review placements for children and young people, contribute to and work towards meeting the objectives of the Directorate and Divisional business plans. As well as, providing supervision to some team members and taking a lead...

  • Health Safety

    5 days ago

    Bridgend, Bridgend, United Kingdom Facilities by ADF Full time

    Facilities by ADF is thrilled to offer an exciting opportunity for a Health and Safety Manager to become a key part of the team. Salary: Competitive + Benefits Package Job Type: Full - Time, Permanent Facilities by ADF plc provides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for...

  • Telecoms Project Coordinator

    4 weeks ago

    Bridgend, Bridgend county borough, United Kingdom Flotek Full time

    Job Title: Technical Telecoms Projects Co-ordinatorLocation: Swansea and Bridgend regionSalary: £22,000 - £25,000 per annumJob Type: Full-time, PermanentWorking Hours: Monday to Friday, 8am to 6pm (8.5 hour day)About Flotek:Flotek Group is a rapidly growing tech company in the South West, providing IT and Comms technology to small and medium businesses.We...

  • Telecoms Project Coordinator

    4 weeks ago

    Bridgend, Bridgend county borough, United Kingdom Flotek Full time

    Job Title: Technical Telecoms Projects Co-ordinatorLocation: Swansea and Bridgend regionSalary: £22,000 - £25,000 per annumJob Type: Full-time, PermanentWorking Hours: Monday to Friday, 8am to 6pm (8.5 hour day)About Flotek:Flotek Group is a rapidly growing tech company in the South West, providing IT and Comms technology to small and medium businesses.We...

  • Health and Safety Manager

    5 days ago

    Bridgend, Bridgend, United Kingdom Facilities by ADF Full time

    Join a dynamic and growing company listed on the London Stock Exchange! Facilities by ADF is thrilled to offer an exciting opportunity for a Health and Safety Manager to become a key part of the team. Location: Bridgend, South Wales, CF35 5LJ Salary: Competitive + Benefits Package Job Type: Full - Time, Permanent About Us: Facilities by ADF plc...

  • Activity Co-ordinator

    5 months ago

    Bridgend, United Kingdom Cwm Taf Morgannwg University Health Board Full time

    The post holder will be responsible for planning and organising activities for all patients within the ward area, at various times during the day. Under the direction of the registered nurse, the post holder will work will be to enhance the rehabilitation pathway via the facilitation of therapeutic based groups as well as social, vocational and physical...

  • Customer Team Member

    5 months ago

    Bridgend, United Kingdom Coop Full time

    **Customer Team Member** - Location: Victoria Street, Pontycymmer, Bridgend, CF32 8NW- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: 4 varied shifts including late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - We’re looking for Customer...

  • Customer Team Member

    5 months ago

    Bridgend, United Kingdom Coop Full time

    **Customer Team Member** Location: Penybont Road, Pencoed, CF35 5NP Pay: £10.90 per hour + great benefits Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5.30am), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Customer Team Leader

    5 months ago

    Bridgend, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Victoria Street, Pontycymmer, Bridgend, CF32 8NW - Pay: £12.10 per hour + great benefits - Contract: 12-20 hours per week + regular overtime, permanent, part time - Working pattern: A minimum of 3 Varied shifts over 7 days including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends,...

  • Health Safety Manager

    4 days ago

    Bridgend, Bridgend county borough, United Kingdom Facilities by ADF Full time

    About the RoleFacilities by ADF is seeking a highly skilled Health and Safety Manager to join their team. As a key member of the organization, you will be responsible for devising and implementing Health & Safety procedures, Risk Assessments, and policies.Main Responsibilities:Act as Company Health and Safety Representative, devising and implementing Health...