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Telephone account executive

4 months ago

Burnley Lancashire, United Kingdom Page Personnel Sales Full time €23,000 - €27,000

About Our Client

The client we are representing is a card label solutions supplier and deals with a substantial employee base on a national scale. Renowned for their commitment to innovation and customer satisfaction, they strive to provide top-notch solutions that streamline operations and boost efficiency in the savings & card prepayment industry.

Job Description

Key responsibilities consist of:

  • Full process account management duties.
  • Maintain and develop new customers through appropriate sales methods.
  • Deliver a high quality of service, increasing business growth, and customer satisfaction.
  • Respond to and follow up sales enquiries using appropriate methods.
  • Log information on calls and update all customer records on our CRM system.
  • Work towards sales targets and KPIs.
  • Provide excellent customer service at all times.
  • Evaluate potential leads, identify key decision-makers within the prospect's organisation.
  • Keep pertinent data updated according to agreed-upon call, contact, and quality targets each day.
  • Minute logging.
  • Quantify and achieve a minimum number of meetings daily.
  • Act on decision-maker activities and incoming prospect/lead sheets to secure appointments and drive sales.
  • Professional in a business-like manner, aiding account managers in compiling campaign data for reporting purposes.
  • Update and maintain customer records in the company database.
  • Maintain a full understanding of our product offerings and the market.
  • Handle customer queries and complaints professionally.

The Successful Applicant

A successful account executive should have:

  • A strong motivation for sales.
  • Business orientated and independent.
  • Excellent verbal communication skills.
  • Prior experience in a relative field of logistics or delivery.
  • A customer-focused approach.
  • Proficiency in using database software.
  • Ability to work well in a fast-paced high-volume environment.
  • Ability to work well in a team.
  • Strong problem-solving skills.

What's on Offer

  • A competitive salary starting at £23,000 upto £27,000 per annum.
  • Improved salary after 12/24 months in business.
  • Basic OTE up to £35,000.
  • Bonus & commission schemes.
  • 25 days annual holiday with buy & sell scheme.
  • Flexible shifts with 3pm finish on Fridays.
  • Pension & private healthcare schemes including 4x life assurance.
  • Casual dress code.
  • Pension scheme.
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