Telephone Collection Officer
2 weeks ago
Collections Officer - Reading (Hybrid Working)
{55,000 to £58,000 plus bonus and benefits.
Our client is the Asset Finance division of a highly successful bank. They are looking to recruit and experienced Asset Finance Collections Team Leader.
The key purpose of this role is to is to ensure the efficient and timely collection of asset finance arrears, by maintaining a pro-active collections strategy.
This involves closely monitoring the asset finance portfolio and taking prompt action when accounts go into arrears, including telephone interview of arrears customers, and assessing best course of action that protects our client and also treats the customer fairly.
Pro-actively manage asset finance portfolio, using the Early Warning Indicators (EWI) available to minimise arrears
Following agreed contact strategies, including phoning arrears/pre-delinquent customers within agreed timeframes and obtain comprehensive understanding of customer situation
Assess each arrears account that you are responsible for and make recommendations and escalation to management where appropriate, to protect the interests of our client and also treat the customer fairly (TCF)
Manage all arrears/default cases in line with Asset Finance Arrears Management & Forbearance Policy
Where arrears accounts are re-scheduled and approved under delegated authorities, up-date operating system to reflect new payment structure
Work closely with the Internal Stakeholders and other members of Collections team and keep them appraised on current deal status and any issues they may need to be aware of.
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Collections Officer
2 weeks ago
Reading, Berkshire, United Kingdom Asset Finance International Full timeCollections Officer - Reading (Hybrid Working) {JLinkedShare} Written by Louise Clavey Published: 08 April 2024 Created: 08 April 2024 £55,000 to £58,000 plus bonus and benefits. Our client is the Asset Finance division of a highly successful bank. They are looking to recruit and experienced Asset Finance Collections Team Leader. The key purpose of this...
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Collections Specialist
2 weeks ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system ...
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Collections Specialist
2 weeks ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system ...
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Collections Specialist
2 weeks ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilitiesResponsible for volume outbound and inbound callsNegotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections systemEnsure a...
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Collections Specialist
2 days ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Ensure all your application information is up to date and in order before applying for this opportunity. Key responsibilities Responsible for volume outbound and inbound callsNegotiate...
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Collections Specialist
2 months ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections...
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Collections Specialist
2 months ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections...
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Collections Specialist
1 week ago
Slough, Berkshire, United Kingdom Hamlin Knight Full timeA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections. Key responsibilities Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system ...
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Telephone Adviser
3 weeks ago
Reading, Berkshire, United Kingdom Carbon 60 Full timeBILLING ADVISOR Carbon60 are looking to recruit a Billing Advisor to work for a large utilities company based in Reading. SALARY: £14 p/h, circa £27,000 per annum (PAYE) HOURS: Full time, 37 hours, Monday to Friday Hybrid working - currently 2 days in the office and 3 days at home. This is NOT a fully remote position. To manage customer billing...
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Telephone Adviser
1 week ago
Reading, Berkshire, United Kingdom Carbon 60 Full time €14BILLING ADVISOR Carbon60 are looking to recruit a Billing Advisor to work for a large utilities company based in Reading. SALARY: £14 p/h, circa £27,000 per annum (PAYE) HOURS: Full time, 37 hours, Monday to Friday Hybrid working - currently 2 days in the office and 3 days at home. This is NOT a fully remote position. To manage customer billing...
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Collections Specialist
2 weeks ago
Bracknell, Berkshire, United Kingdom Solera, Inc. Full timeThe Role Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve...
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Collections Specialist
2 weeks ago
Bracknell, Berkshire, United Kingdom Solera, Inc. Full timeThe Role Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve...
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Collections Advisor
2 weeks ago
Berkshire, United Kingdom Thames Water Full timeWhat you’ll be doing as a Collections Advisor As a Collections Advisor, you will be responsible for supporting customers through inbound and outbound calls via telephone. It’s important to take the time to listen to their situation and affordability when organising collections through payment and arranging payment plans. Engage with customers to...
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Collections Specialist
2 weeks ago
Bracknell, Berkshire, United Kingdom Solera, Inc. Full timeJob Description The Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements,...
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Collections Specialist
4 weeks ago
Bracknell, Berkshire, United Kingdom Solera, Inc. Full timeThe Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...
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Collections Specialist
4 weeks ago
Bracknell, Berkshire, United Kingdom Solera, Inc. Full timeThe Role A Collection Specialist Level 2 is responsible for managing and improving the collections process to recover outstanding debts while maintaining positive customer relationships. They work closely with customers to resolve outstanding payment issues and may have the authority to make more complex decisions regarding settlements, payment plans, or...
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Collections Associate
1 day ago
Reading, United Kingdom Brook Street Full time**Collections Associate (Hybrid)** **Job type: Full Time Permanent** **Start dates: Flexible with 4 weeks training** **Location: Central Reading** **Hours: Monday - Friday 9am till 5pm** **Salary: Negotiable starting from £28,000** **Holiday: 30 days annual leave plus bank holidays** *** **The Role**: This is a rewarding role based in our busy,...
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Office Intern/office Temp
1 week ago
Reading, United Kingdom Daniel Owen- UK Full timeContract Type: - Temporary- Location: - Reading- Industry: - Recruitment Careers at Daniel Owen- Salary: - £11 - £12.00 per hour + Benefits & Incentives- Start Date: - ASAP- REF: - temp-read_1692378188- Contact Name: - April Lee- Job Published: - about 11 hours ago**Office Intern/Office Temp** **8-12 week contract, can extend or potentially become...
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Collections Analyst
2 weeks ago
Winnersh, Berkshire, United Kingdom FryerMiles Full time €27,000 - €35,000Collections Analyst - £27,000 to £35,000 + benefits - Winnersh, Berkshire - (Hybrid 3 days in office) FryerMiles are delighted to be partnering with a global leading computer hardware company located in Winnersh, Berkshire. They're looking to recruit a Credit Analyst due to continued organisational growth. The Collection Analyst will be responsible...
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Collections Assistant
6 days ago
Reading, United Kingdom National Trust Full timeWe protect everything from bats to buildings to beaches - and we want to share them with everyone too. But how do we care for our special places, while helping everyone to enjoy them and their fascinating stories? It’s no small task. In fact, it’s a big team effort and it’s why our Collections Assistants are so important. You'll be based at Greys...