Training Services Consultant

2 weeks ago


Basingstoke Hampshire, United Kingdom Inchcape Retail Limited Full time

Service Advisor - Toyota Basingstoke
Working with world-class brands as a Service Advisor, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available
~ Retail discounts that save you money every day
~ Gym discounts, cash healthcare plans , and a cycle-to-work scheme
~ Car discounts for new and used purchases and servicing
~ Flexible pension scheme and Sharesave scheme to grow your savings
~ Family-friendly policies that help you spend more time with the people that matter
~ A wellbeing programme to support you and your family
~ A community volunteering day

Handling inbound & outbound telephone calls to existing customers (No Cold-Calling)
Quickly identifying the needs of the customers and guiding towards the service or product that will best meet their requirements
Providing a high level of customer service which will allow you to build relationships with our customers to retain business
To up-sell additional brand products
Ability to provide a first-class customer service with energy and enthusiasm


Has a genuine desire to help people and the team
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.



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