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Customer Relations Manager

2 months ago

Melton Suffolk, United Kingdom Sanders Senior Living Full time €35,000 - €40,000

Customer Relations Manager

When registering to this job board you will be redirected to the online application form. Customer Relations Manager

Care Home: Wilton Manor

We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.

The successful Customer Relations Manager will have overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

28 - 33 days Paid Holiday

* Weekly Pay

* Pension Scheme

* Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure

* Employee Assistance Scheme that is also available to immediate family members

* Comprehensive induction and ongoing, paid training

* Free DBS Check and uniform

* Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care

* Opportunities to progress your career within the company

* Free, on-site parking

* Employee of the Month awards

We are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. You can apply for this role by completing our short application form or by visiting the home where one of our team can help you