Domestic Cleaner- Young peoples Housing Service

1 month ago


Cheshire West amp Chester Cheshire, United Kingdom WHAG Full time €10,000 - €23,244

Domestic Cleaner - Cheshire West and Chester
WHAG was formed over 40 years ago to provide accommodation and support to homeless vulnerable women in Rochdale. At the time there was no other support for women in Rochdale. 40+ years later WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness and young parents across Northwest England. Improving the safety and life opportunities of our service users and supporting them in their recovery.

We empower them to build up the skills and resources they need to take on a tenancy of their own and maintain a quality of life in the long term. As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.

Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.

Provide a comprehensive cleaning service at WHAG’s, properties and offices across Cheshire West and Chester.
• Ensure turnaround of properties meets targets.
• Ensure properties remain in excellent condition.
• Maintaining H&S regulations, housing legislation and follow WHAG policy and procedure.

Ability to attend and complete WHAGs standard employee training requirements, sometimes outside normal working patterns.
• Ability to work across WHAG’s contract area and travel for training and meeting purposes.
• Access to a car for work purposes and Full UK driving license.
• Ability to work flexible hours including evenings, and weekends when required.

The list does not cover the full scope of tasks and responsibilities of a Facilities Domestic but illustrates some of the areas of emphasis for this post.

To be accountable and responsible to the Facilities Team Lead and ultimately the Chief Executive Officer (CEO) for the effective cleaning at all WHAGs owned or rented properties/offices.
•To ensure that the delivery of cleaning services for the organisation, clients, funders, and stakeholders is underpinned by a commitment to anti-discriminatory practice and equality of opportunity.

To demonstrate a proactive and positive approach to cleaning; To ensure our customers and their properties are cared for and cleaned to the highest possible standards, in line with budgets, service level agreements and regulatory requirements.
•To maintain all dispersed accommodation in good repair, keeping records of all repairs due to damage and/or wear and tear accurately and timely.
•To clean vacant properties for re-letting, assisting on occasions inventory restocking to ensure turnaround targets are met.
•Work closely with Facilities Team Lead to clean and resolve reported issues inside properties in a timely manner; To keep an inventory and monthly audit of all cleaning equipment and products, reordering accordingly.
•Ability to support the wider facilities team with practical tasks, cover for annual leave sickness etc.
•Occasional travel to complete cleaning across Wigan and Rochdale service areas to support the wider team.
•To conform to all data protection rules, and regulations, and keep sufficient records for audit purposes.
•To ensure that the values and principles underlying WHAG’s services are maintained and developed.
•To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
•To work at times other than office hours to attend meetings, participate in networks, and fundraising events and ensure that the service is accessible.
•To be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Proven experience in a Domestic role (Residential Property would be advantageous)
No specific academic qualification required but must be willing to undertake training
IT skills, particularly Microsoft Office, Outlook and Internet.
To ensure the individuals and families we work with receive the attention and service they deserve
Ability to communicate verbally and in writing in a confident and professional manner.
Ability to travel to other locations
Knowledge of Health & safety standards such as manual handling, hazards (list not exhaustive)


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