Industrial Services Manager
1 month ago
Synopsis: My Client is seeking an experienced Service Manager from an Industrial Doors, Shutters and Gates background, capable of managing the customer interface and communicating at all levels. £K Excellent Negotiable Salary, OTE, car plan,pension and exec benefits. Based in the Hertfordshire Branch Job Title: Service Manager - Industrial Doors, Shutters and Gates
Package: £K Excellent Negotiable salary, OTE, car plan, pension etc
My Client has beenin business since 1966 and is a major independent door company specialising in the manufacture, installation, repair and maintenance of all types of Industrial Doors and Shutters, Steel Fabrication, Lift Gates and Shutters, Industrial Roofingand Structural Glazing.
The Client has a strong and varied customer base in industry sectors such as MoD, Railways, Retail and Airports as well as numerous local and national businesses. They have a UK wide Branch Network.
Their experienced team of engineers, electricians, roofers and fabricators are all full time employees allowing them to maintain a high quality level of service and workmanship.
They operate an emergency call out service 365 days a year.
Reportable to the Branch Director, they are seeking a Service Manager to run their service and repair teams within a busy/fast moving work environment.
Customer service experience is essential and must be confident and able to communicate well with people at all levels within the business as well as having a professional approach when speaking to customers and suppliers.
Accountable for the day to day running of the Repairs, Service and Installation department
Planning Diary for engineers.
Update service schedules
Providing site engineers technical support and works instruction
Site surveys and customer meetings as necessary
Inclusion on their out of hour phone rota
Trade specific knowledge within the field of Industrial Doors and Gates
Strong mechanical and some electrical knowledge an advantage
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