Service Advisor
3 weeks ago
They operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. They’re a fast-paced, client-driven service organization.
As a client service associate, you’ll have a clear focus on client service and revenue generation. After initial training at New Joiner Academy and on the desk, you’ll start fielding incoming briefs from the clients assigned to you. You’ll spend a large portion of your time on the phone and email, identifying the best experts to suit your clients’ needs. interviews, in-person meetings, surveys, etc.). Understand client needs and the available expert pool for the project
Source and engage experts using our internal database and external digital directories
The fast-paced, two-year Client Service Graduate Program is a springboard for ambitious graduates who want to embark on an accelerated commercial career. After two years, associates are eligible for manager promotion, providing them with leadership responsibilities over 2-5 people early in their career. After a further three years, they are eligible for promotion to vice president, entrusted with running a multi-million-dollar book of business.
Equivalent of 2:1 or above achieved in a Bachelor’s degree and noteworthy extracurric ula rs.
This is an entry-level role and so no prior work experience is necessary. However, relevant internships and other evidence of interest in business and a commercial career are desirable.
Fluency in English and German required (native speaker or C1 level will be assessed); another modern European language would be a plus
Compensation and Benefits
~ Average total first year compensation: £47,000 consisting of (i) fixed annual base salary of £40,000 and (ii) variable compensation based on performance
~4% matched pension contribution on qualified earnings
~ Comprehensive private health insurance coverage and dental insurance
~25 vacation days, 9 company holidays & business closure during winter holiday week
~ In office Monday to Thursday (option to WFH each Friday and four extra days/quarter)
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