Online Retail Manager

4 weeks ago


United Kingdom Headway Full time

An exciting opportunity has arisen for a Retail Manager to work in our New Headway Charity Shop in Glossop.
Job Title: Retail Manager
Permanent, 35 hours per week x 52 weeks per year
09 per hour
Lead a team of staff and volunteers, fostering a positive, collaborative, and customer-centric work environment.
Oversee all aspects of shop operations, including stock management, sales, customer service, and loss prevention.
Achieve ambitious sales targets and implement strategies to maximise shop performance.
Deliver online selling on platforms.
Build strong relationships with customers, resolving inquiries and complaints with professionalism and a positive attitude.
Ensure company policies and procedures are adhered to, maintaining a safe and secure work environment.
Deliver community engagement to share the understanding of Headways services.
Organise and run creative fundraising events for your store to raise awareness and funds for the charity.
Retail management experience, preferably in a charity setting.
Proficiency in retail technology systems a plus.
Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
Occupational Sick Pay Scheme – Increasing with length of service.
You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Make a meaningful impact with Headway - the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.
Show an interest on Indeed by applying or Apply on line on our website
Use the following links to apply online:
1025852) and the Office of the Scottish Regulator (Charity no.


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