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Apprentice Supervisor

4 months ago

United Kingdom ABM Full time €12

Liverpool John Lennon Airport
SHIFT PATTERN: 4 on 4 off, 40 hours, permanent
41 per hour
This position is 40 hours per week
The Supervisor will be responsible for supervising all PRM staff on shift, working with the Control Team and ensuring compliant use of Avtech to assist passengers. A direct oversight of the PRM ramp operation working in conjunction with other departments to ensure the overall on time performance of the operation. The Supervisor will work a shift pattern assisting the Operations Manager in the running of the operation on a daily basis.
Implement and maintain effective planning and allocation of resources.
· Manage all operational staff on shift to deliver a service consistent with Contract SLA’S
· Note take alongside the Contract Manager in investigation meetings where necessary.
· Responsible to the Manager for training and development of staff and areas requiring improvement.
· Liaise with Airline on Duty Staff and other regulatory bodies.
· Ensure that staff are using Avtech appropriately to record correct data as per CAA requirements.
· Monitor the ramp team activities through visual inspections, quality assurance and compliance checks and record via internal systems ie Assessnet, One Drive.
· Investigate and report any incidents or occurrences ensuring immediate escalation to Manager.
· Challenge and investigate poor performance.
· Ensure that all company uniform policy is adhered to and that all personal protection equipment is always worn.
· Conduct performance meetings in association with the Manager as directed.
· Support the resolution of customer complaints and passenger queries.
· When required to cover holidays for key operational roles.
Must have a full UK driving license.
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
~ Mental Health support and Life Event Counseling
~ Get Fit Programme
~ Financial and legal support
~ Cycle to work scheme
~ Perks: discounts, gift cards, cashback, and exclusive offers
Online chat or telephone service for urgent support in a crisis
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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