Senior Manager
2 weeks ago
Senior Manager - Reinvent Work with AI SALARY: £97,665 - £114,900
LOCATION(S): London, Edinburgh, Bristol, Leeds and Halifax
HOURS: Full-time
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Responsible for designing the ecosystem for a future agentic financial services organisation. Leadership: Define the role of leaders/managers in an agentic ecosystem.
Agents: Design training, integration, governance, controls, performance management, and lifecycle management (including decommissioning).
Entry Roles: Protect and nurture entry/emerging talent roles.
Success Measures: Define KPIs, risk management, and scaling approaches.
Collaborate with business, tech/data, People, Finance, Legal, Risk, and GIA teams to co-design and validate blueprint elements.
Engage leaders and managers to shape their evolving roles and accountabilities.
Partner with HR, Comms, and L&D to embed culture, skills, and training initiatives.
Agile methodology, ING Agile), and regulatory trends.
Governance & Risk
Ensure blueprint aligns with ethical, risk, compliance, and business continuity requirements.
Monitor agentic controls, bias/ethics, and lifecycle management
Strong stakeholder management and collaboration skills across diverse functions.
Experienced in HR and has change management skills.
Background in transformation, HR, tech/data, or operational excellence.
Knowledge of agentic systems, AI governance, or digital ways of working.
Experience with benchmarking, case study development, and culture-building.
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We also offer a wide-ranging benefits package, which includes:
~ A generous pension contribution of up to 15%
~ An annual performance-related bonus
~ Share schemes including free shares
~ Benefits you can adapt to your lifestyle, such as discounted shopping
~30 days' holiday, with bank holidays on top
~ A range of wellbeing initiatives and generous parental leave policies
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