Engineer Field Engineering
2 months ago
Service Engineer - Mechanical bias
* Machines Servicing
* Machines Manufacturer
* 000 + VAN + Overtime
We are working with an established Machines Manufacturing company based in Luton, UK.
They are recruiting for a Service Engineer to join their team. Established in 2001, our Client is the sole UK importer of an extensive range of print finishing and packaging machinery. They are renowned for their commitment to delivering high-quality products and outstanding technical support.
Due to continuous growth, the company seeks a Machine Service Engineer to join its dynamic and friendly technical support team.
This position offers overtime, and an extensive benefits package, including opportunities for professional development.
At this Company, you'll be part of a supportive, growth-focused team that values innovation and customer service. You'll be able to work with industry-leading machinery and technologies while travelling across the UK and Europe. We offer continuous learning opportunities, fostering both personal and professional development.
Onsite & Remote Support: Provide remote and onsite technical service support, including installation, maintenance, and repair of print finishing and packaging machinery.
* Demonstrations & Training: Conduct machinery demonstrations and installations and deliver training to customers and partners, ensuring comprehensive knowledge transfer.
* Diagnose and resolve mechanical, electrical, and software faults with minimal downtime, using advanced troubleshooting techniques.
* Build strong customer relationships, delivering a first-class service experience that fosters customer satisfaction and loyalty.
* Engage in technical problem-solving across multiple technologies, including mechanical hardware, electrical systems, and software-based troubleshooting.
* Sales & Events Support: Assist the sales team with machine demonstrations at trade shows, customer events, and other promotional activities.
Relevant technical qualifications (mechanical/ electrical) and an understanding of the print or packaging sector will be preferred.
* Excellent diagnostic and troubleshooting skills for mechanical and electrical faults.
* Ability to read and interpret electrical and mechanical schematics.
* Highly self-motivated and capable of working independently with minimal supervision.
* Ability to tow a trailer and hold a clean driving licence.
Operational knowledge of print finishing and packaging machinery.
* Experience with network-based remote support and software troubleshooting.
* phone number removed)
* Relevant Job Titles: Service Engineer, Service Technician, Maintenance Technician, Maintenance Engineer, Commissiong Engineer, Commissioning Technician, Mechanical Engineer
Please note, our client is unable to offer Sponsorship or Visa support for this role.
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