Assistant Intelligence Officer

2 weeks ago

United Kingdom HMRC Full time

Salary £25,082 + 27% Pension + 2 days homeworking a week + 25 days holiday and more.

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About Risk and Intelligence Service (RIS) Team

Risk and Intelligence Service (RIS) is at the heart of HMRC compliance and enforcement activity. The purpose of the Intelligence team within RIS is to develop and improve the intelligence picture of organised crime and serious fraud impacting HMRC. We then deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.

Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.

* Providing information, intelligence, and live operational support to HMRC teams, Law Enforcement, and international partners to increase their impact and efficiency.

* The Fraud Reporting Gateway team assists in the delivery of this function.

We encourage applications from the widest possible diversity of backgrounds, cultures, and experiences. See what it’s like to work at HMRC: find out more about us or ask our colleagues a question.

The post holder will join the Fraud Reporting Gateway (FRG) which is part of the Intelligence Services branch of RIS Intelligence.

The team receives, assesses, and disseminates intelligence derived from Human Intelligence (HumInt) sources, including the HMRC Fraud Hotline, which is open from 9:00 am to 5:00 pm, Monday to Friday, to a wide range of customers.

Human Intelligence (HumInt) is the term we use for someone who gives HMRC information about possible criminal offences, regulatory breaches, or non-compliance by a third party. The intelligence usually involves alleged wrongdoing and is a key source of intelligence for RIS.

Handling telephone calls from the public in relation to HMRC fraud and will require regular office attendance.

* Using internal and external databases and other sources to interpret, analyse and accurately record the intelligence received.

* Assessment and improvement of the information received, via various communication channels, crafting reports/Intelligence packages for dissemination to customers.

* Contributing to a continuous improvement environment and working closely with others to share ideas and improve processes.

* General office duties including managing and maintaining team mailboxes and databases, stationery ordering, processing of travel bookings, booking meeting / conference room facilities.

National Security Vetting (NSV) at Security Check clearance is needed for this role.

* Recent knowledge and evidence of working within either the Criminal Justice or Tax compliance environment would be advantageous, however training is available.

Mandatory Training

* Full Training for the role will be provided and satisfactory completion is required for all aspects.

* Telephony and Triaging are the two main parts of role-specific training. This will be a blend of in-person and online training.

* The post holder will be required to successfully complete the Intelligence Foundation Course and be awarded the Accredited Counter Fraud Intelligence Technician (ACFITech) Certificate (unless an equivalent Criminal Justice Level 1 award has already been obtained).

During both aspects of training, but mainly telephony, there will be a requirement to attend the office five days a week. After completion of training you will be able to work flexitime.

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