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Kierownik/Kierowniczka Działu Technicznego

4 months ago


Rochester Kent, United Kingdom Cocoba Chocolate Full time

Role Overview: As the Technical Manager, your primary responsibility is to ensure Cocoba's adherence to stringent quality standards, regulatory requirements, and technical standards throughout the production process. You will provide technical expertise, strategic direction, and leadership to the quality team, driving continuous improvement initiatives for product safety and quality while ensuring compliance with industry-specific technical standards.
Specification Management:
• Provide technical oversight in reviewing and requesting raw material and packaging specifications.
• Quality Assurance:
• Review and strategize responses to concerns raised by production or packing teams regarding online quality, implementing technical solutions where necessary.
Document Management:
• Lead the review, update, and creation of food safety and quality documents, procedures, and policies, ensuring technical accuracy and compliance with internal and external standards such as BRC.
• Strategize and implement technical solutions in response to feedback from customer and SALSA audits, driving continuous improvement in quality performance.
Supplier Management :
• Provide technical oversight in communicating non-conformances to suppliers and managing long-term supplier audits (BRC), ensuring technical requirements are met.
• Guide the assessment and approval of incoming packaging against approved printer's proofs, employing technical knowledge for accuracy.
• Offer technical expertise in responding to wholesale and online customer complaints and queries, ensuring technical accuracy and timely resolution.
• Participate in NPD meetings, offering technical insights and supporting launched product sample collection.
Provide technical feedback on product artwork, ensuring compliance with technical requirements and regulatory standards.
• Collaboration and Training:
• Provide technical guidance and support to internal teams, such as production, packing, and M&S Technologist, ensuring alignment with technical requirements.
• Conduct occasional practical training sessions for production and packing staff, imparting technical knowledge and skills.
• Actively participate in management and NPD meetings, offering technical insights and strategic direction.
Oversee the compilation and submission of monthly management reports, ensuring technical accuracy and relevance.
• Collate traceability information for M&S and handle sustainability questionnaires, providing technical insights and data.
Utilize feedback received during audits and meetings to drive continuous improvement initiatives, enhancing overall technical quality performance.
Degree in a related technical field (e.g., Food Science, Quality Management).
• In-depth familiarity with food safety regulations and technical standards.
• Extensive experience in the food industry, particularly in technical quality management roles.
This role requires a blend of technical expertise, strategic leadership, and proactive problem-solving skills to ensure the highest levels of product safety and quality are maintained and continuously improved.
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