Application Support Specialist

3 weeks ago

Aberdeen, United Kingdom prosource.it Full time

2410 – Applications Support Specialist - Aberdeen
We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. Ideally you will be based in Aberdeen, however, we will also consider candidates who will work on a remote basis with occasional site visits.


Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations
Support the product portfolio of Business and Engineering applications from both a run and build perspective
Maintain applications in line with product roadmaps with lifecycle planning
Deliver application support related BAU services
Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio
Related hardware accessory support and asset management
Responsible for testing and patching of applications
Work with third party vendors to ensure services are supported
Generalist applications support background
Experience supporting a mix of vended solutions such as Client/Server style applications such as PSCAD, PowerFactory, AutoDesk, Faro Scene) would be highly advantageous
Experience of Cloud Application services, M365, Azure, SQL
Experience of database technologies such as SQL Server and Oracle
Experience and in-depth knowledge of managing support, development and testing of business applications
Responsible for ensuring IT operational capabilities achieve regulatory or statutory compliance requirements


We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;

Company Pension Scheme
Private Medical Insurance
Private Dental Insurance
Group Life Assurance
Cycle to Work Scheme
Electric Car Salary Sacrifice Scheme

We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.


it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of ‘can do’ and ‘how can I help’ individuals committed to teamwork, partnership, service excellence and delivery.

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