Data Centre Technical Support Specialist
4 weeks ago
Reporting to the Team Lead of Infrastructure, Data Centre, and Cloud, the Senior Data Centre Technical Support Specialist is responsible for overseeing the integrity of operating systems software/hardware, servers, peripheral equipment, and application/platform support within the College Data Centre. The incumbent manages administrative systems operations, resolves issues, analyzes performance, plans capacity, deploys new systems, and extends support to other specialists. In collaboration with the Data Centre manager and the Support Team, they establish and sustain infrastructure for both College staff and students. Operating as a senior resource, they contribute technical expertise and supervise projects for intermediate staff. They also conduct system tests, evaluates performance, proactively addresses issues, and proposes enhancements to facilitate system expansion.
Supports servers and equipment.
Assists with virtualization software.
Oversees data storage units.
Offers support for IT infrastructure services, including but not limited to Directories, DNS, DHCP, NTP, and Radius.
Provides database support.
Offers assistance with application and systems support.
Supports web servers.
Project Support
Participates in the planning and execution of projects.
Plans project work packages and leads teams of resources.
Assists in the training and support of new and intermediate resources.
Performance Management and Administration of System Hardware and Software Support
Monitors Data Centre processing operations to ensure performance stays within acceptable limits.
Analyzes performance and makes appropriate action recommendations.
Installs and updates server operating systems and hardware components.
Monitors Data Centre resources, including power management, cooling, and floor space.
Sets up, configures, and tunes servers.
Systems Software and Hardware Planning
Evaluates software update notices, including planning scheduled updates with impact analysis, recovery planning, and testing.
Coordinates scheduled hardware updates and installations.
Applies security policies to Seneca data assets.
Minimum of three (3) years of technical training for specific computer-related equipment or application and systems support.
Eight (8) years of experience providing security systems and software support for multi–Operating System platforms.
Microsoft SQL
Microsoft Windows Server, including HyperV
Microsoft Azure
Microsoft Active Directory/Entra ID
Experience in the following tech stack would be considered an asset.
Redhat Linux
Microsoft 365 (Exchange, SharePoint, OneDrive, Teams)
Proficiency in leading project teams.
Experience in project planning.
Extensive knowledge of system or application software.
Skillful management and tracking of IT Security Issues.
Advanced skills in operating and modifying systems software, crafting/adjusting programs/scripts, and executing systems management functions.
-
Senior Data Centre Technical Support Specialist
4 weeks ago
Basingstoke & Deane, Hampshire, United Kingdom Seneca Full timePosition Summary: Reporting to the Team Lead of Infrastructure, Data Centre, and Cloud, the Senior Data Centre Technical Support Specialist is responsible for overseeing the integrity of operating systems software/hardware, servers, peripheral equipment, and application/platform support within the College Data Centre. The incumbent manages administrative...
-
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke...
-
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke...
-
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke...
-
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke...
-
IT Engineering Application Support
1 month ago
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and...
-
IT Engineering Application Support
3 weeks ago
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and...
-
IT Engineering Application Support
3 weeks ago
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and...
-
IT Engineering Application Support
1 month ago
Basingstoke & Deane, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and...
-
IT Engineering Application Support
4 weeks ago
Basingstoke & Deane, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical...
-
Technical Support Engineer
4 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c 40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and...
-
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home to c 40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke...
-
Technical Support Engineer
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their...
-
Technical Support Engineer
1 month ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their...
-
Technical Support Engineer
1 month ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their...
-
Technical Support Engineer
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their...
-
Technical Support Engineer
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeEngineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their...
-
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeEngineering and Technical Customer Support Engineer Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and...
-
Technical Support Engineer
1 week ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeJob Description Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to...
-
Technical Support Engineer
1 month ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Ltd Full timeJob Description Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) to c£40k (neg dep exp) + exceptional benefits package As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to...
