Field Service Manager

1 month ago

Ringwood Hampshire, United Kingdom Stannah Full time

As the Field Service Manager, you will play a pivotal role in driving operational excellence and exceeding business goals.
Day to day you'll lead a team of skilled Lift Engineers working on Industrial lifts. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards.
This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role.
The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential.
You will receive a competitive salary and benefits package which includes a company car/car allowance
Efficiently plan industrial lift engineer workloads
Manage absence, performance, and appraisals for the team.
Conduct risk assessments and method statements
Carry out regular site monitoring
Maintain relationships with customers, addressing any queries and complaints
Maintain credit control logs and CRM
Previous experience working within the lift industry or similar service industry with transferable skills is essential
Relevant technical or management qualifications would be desirable
This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar.
Stannah is a family-owned manufacturing and engineering company. We also provide maintenance and repair services.
We are a Disability Confident Committed Employer. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community
Competitive Salary, paid on a monthly basis
~ Profit Share Bonus Scheme, paid to all employees every quarter. 25 days holiday, plus bank holidays
~ Holiday scheme to buy extra days’ annual leave
~ Pension Scheme. Matched contribution/salary sacrifice
~ Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
~ Life Assurance Scheme
~ Long Service award scheme, with holiday benefit
~ Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
~ Employee Assistance Programme. A workplace initiative to support and enhance well-being
~ Free parking
~ Company Vehicle or Car Allowance

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