Home Based Account Handler

4 weeks ago


Crewe Cheshire, United Kingdom Brown & Brown (Europe) Full time

Private Clients Account Handler
Negotiable + Bonus + Benefits
This is a great opportunity to become a valued member of our Private Client Insurance team based in Crewe. We pride ourselves on being a modern, forward-thinking insurance broker offering a traditional service. We work hard to invest in the latest technologies that make our services more accessible to consumers, source high-quality policies, and strive to keep prices low. Insurance experience is desirable, but this is not essential and product training will be provided.
Raising underwriting concerns and rating risks appropriately
Accurately complete administrative tasks such as post, diary as well as account and insurer queries
Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process
Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service
A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation
An adult working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications



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