DataCentre Smart Hands Engineer

2 months ago

Frimley Surrey, United Kingdom Nsc Global Full time

Overview

NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is a 20-year-old private company that delivers tailored solutions to over 50 of the world's leading multinational enterprises, outsourcers, and service providers.

NSC Global is currently looking for a Data Centre Support Engineer (Level 1) to join our growing company.

Responsibilities

  • Work Experience: More than 24 months

    Sound knowledge of:

    • Network and server hardware and components

    • Copper and fibre cabling systems

    • Equipment racking and stacking (installation)

    • Installation and removal of field replaceable units (e.g. hard drive, memory, line cards, transceivers)

    • Network monitoring systems and usage

    • Device and database backup & restore processes

    • Troubleshooting and testing

    • Network connectivity

    • Out of band management tools such as iLO and Drac systems

    Awareness of;

    • Windows server, Unix operating systems

    • Command Line Interface (CLI) commands

    • Physical Storage and backup procedures (e.g. tape library systems)

    • HVAC and UPS systems

    • Active Directory

    • Exchange

    • Common Software applications 

    Other skills:

    • Root cause analysis assistance

    • Professional business communication and interpersonal skills

    • Effective organizational skills and attention to detail

    • Leadership and/or team experience

    • Participate in the configuration and support of systems. 

    • Adherence to assigned schedule

    • Adhering to documented policies, procedures, processes

    • Able to function in a team environment

    • Maintain knowledge levels as industry enhancements occur

    • Support installation and implementation of connectivity and high-end systems products

    • Continuous improvement of service delivery.

    • Ability to juggle time and resources to meet or exceed expectations

Qualifications

IT qualifications may include:

• Microsoft server certifications

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