Senior Accounts Advisor

3 weeks ago

City of London Greater London, United Kingdom Capita plc Full time

The ER Hub provides advice and expertise covering all employee relations issues and employment legislation, across Capita, UK and ROI, and you will play a key part in our success.
This Senior ER Advisor role will be specifically be supporting our Fire and Rescue area in Capita. Reporting to the ER Manager you will provide comprehensive HR advice and guidance to managers and colleagues in this area on a wide variety of operational employment related issues, ensuring that the service standards and operational performance targets are met.
You will be part of a small team that will support the cultural change that the Fire Service are looking to make. This is a remote role that will deliver training and coaching to line managers as well as support on absence management.
We work Monday to Friday, 37.This is a fixed term contract until at least September 2024 but may continue until the end of the year.
Training managers in the team on specific ER processes and ways of working with a focus on Capita's Grievance and Disciplinary Policy
Work with the business to educate leaders on the Fire Service's Retirement & Ill Health policies to drive ownership of the process
Training & coaching Managers in difficult conversations
Supporting and training managers with recording correct information on Workday
Assisting managers in resolving issues with the ER Hub or Peoplehub
Ensuring annual leave is accurate and auditing the current allowances.
Review of all Contracts (Standard and TUPE) ensuring Workday holds the correct information
On a day to day basis supporting managers and employees on our Fire and Rescue contract with ER issues:-
Providing consistent specialist HR advice and guidance to managers and employees in line with Capita People Policy and Process across the full breadth of ER including;
AWOL, Performance, Disciplinary and Grievance
Flexible Working
Raising awareness of the importance of undertaking maternity, DSE, stress and other risk assessments. Excellent written and telephone communication skills
We're defining the People strategy to help motivate and engage our workforce throughout the employee lifecycle. We're supporting our Divisions and Functions with everything from resource planning and recruitment to development and reward, engagement and employee relations. A competitive basic salary
~23 days' holiday (rising to 27) with the opportunity to buy extra leave. We are even trialling time banking which, if continued, will mean you can have an extra 12 days off per year
~ Remote based
~ The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
~ Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
~ Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
~ Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You'll be joining a network of 45,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
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