Retail Shop Manager

1 week ago


London, United Kingdom Outdoor Industry Compass Full time

We’re looking for an outstanding Store Manager to join our The North Face (perm, full time) team based in Harrods, London .
As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. We create communities. We are a community of explorers and are constantly looking for new ideas, places, and people to connect with.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
We expect that our Store Managers deliver memorable retail experiences by:
Leading, motivating and mentoring your store teams to drive a customer first approach
Implementing our established retail processes whilst looking for ways to improve them
Keeping on top of core retail operational procedures such as inventory, P&L etc
Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
Making sure your store looks great, in line with the brand’s visual merchandising guidelines
What makes you the perfect Store Manager?
The joy of helping a customer find the perfect product is special and you get that. Working in a store can be demanding, no problem for you, as you are resilient and self-driven
You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising
You have excellent written and verbal communication in English (another language is a plus but not necessary)
You are proficient in the use of MS Office and different POS systems
You are flexible when it comes to working weekends, evenings, and holidays as necessary
We offer comprehensive benefits that encourage mental,physicaland financial well-being for all VF associates. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%). Career ownership, enabling you to build your knowledge and experience across different brands
Tailored training. Froma n induction to ongoing online and face-to-face trainingsessions, we are committed to helping you grow, both professionally and personally
The opportunity to network with other Store Managers throughout Europe and with our head office
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.



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