Técnico/a Helpdesk

3 weeks ago

United Kingdom Bipicar Full time

¿Quieres unirte a la empresa que ha revolucionado la forma de tener coche a través de un modelo de suscripción?

Ya nos conocen en varios países como España, Francia, Italia, UK, Holanda y Alemania Y queremos que esto no pare

Actualmente nos encontramos en plena búsqueda de un/a Técnico/a de Helpdesk para dar soporte informático y de redes en la compañía.

Para poder contar contigo necesitamos que tengas :

  • Experiencia previa en Soporte a atención de usuarios, a nivel técnico IT.
  • Conocimientos del Workspace de Google.

  • Trabajo en equipo, proactividad y buena comunicación.
  • Valoraremos positivamente el conocimiento en soporte de redes.
  • Valoraremos positivamente si hablas inglés.

¿Qué harás en tu día a día en Bipi?

  • Proveer de Soporte Técnico de nivel 1 a incidencias derivadas de forma directa, por los empleados de Bipi, a través de los canales de comunicación internos: aplicaciones corporativas y soporte básico (Microsoft Office 365, Google Chrome, Edge, Internet, etc.), instalación o actualización de las mismas.

  • Atención presencial y remota a los usuarios
  • Maquetación y soportea ordenadores portátiles, móviles y tablets.

  • Incidencias de conectividad (Internet, Wifi, TCP/IP, DNS, DHCP)

  • Identificar y priorizar los requerimientos de las áreas teniendo en cuenta el impacto en el negocio.

  • Gestionar copias y recuperaciones de seguridad.
  • Participar en el proceso de alta, baja y modificaciones de usuarios.

  • Identificar los posibles requerimientos y anticipar oportunidades de mejora.

Así conseguimos ofrecerte la mejor experiencia profesional

  • Remar junto con el resto del equipo en hacer crecer una startup tecnológica de 7 años, posicionada y consolidada en mercado y con una cultura muy fresca y dinámica.
  • 23 días de vacaciones + 2 de asuntos propios + el viernes de la semana de tu cumpleaños.
  • Oficinas céntricas muy bien conectadas con transporte público
  • Seguro médico privado gratuito a partir del primer año.
  • Descuentos en nuestra flota para empleados/as.
  • Programa supervendedores: recibes recompensa por cada amigo que se suscriba a Bipi por periodos superiores a 12 meses.
  • Periódicamente se van añadiendo diferentes beneficios por temporada. Bipi es una empresa comprometida en la igualdad de oportunidades entre hombres y mujeres.
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