Senior Engagement Manager

4 weeks ago


Gloucester Gloucestershire, United Kingdom Belmont Recruitment Full time

Belmont Recruitment are working with Gloucestershire Council to recruit for a Stakeholder Management, Relationship & Engagement Officer. This is a contract post for a minimum of 6 to 8 months with the view to extend.
As a Senior Stakeholder Management, Relationship & Engagement Officer, we'll ask you, in support of the management team, to lead and provide across our highways portfolio an effective and responsive first point of contact for a range of enquires and submissions in line with relevant GCC policies and procedures. The role forms part of a multi-channel, first point of contact service for a variety of internal and external customers, providing a high quality service across a diverse range of services, that operates across a centralised service area and four (4) separate regional management areas.
The service is provided through various channels, both traditional and contemporary with additional support for our Customer and Emergency Service channels that includes phone, email, web-based enquiries, and social media. Ongoing developments in innovation and technology continue to underpin improvements and the way we service our customers and the broader community.
Shire Hall, GL1 2TG (hybrid working)
Hourly rate is negotiable depending on experience.



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