Service Manager

2 weeks ago


Glasgow, United Kingdom With Kids Full time

Glasgow Centre for Inclusive Living (GCIL) is a disabled people led organisation. Delivering a range of high-qualityservices, we empower and equip disabled people with the information, skills and support necessary to controltheir own lives and participate in society as equal citizens.

This is an exciting period of growth and transformational change in the organisation. With new leadership andoperational opportunities comes the opportunity to shape the agenda for the organisation and make a realdifference in the lives of disabled people. If you’re up for the challenge, we’d love to hear from you.

You will be responsible for the range of services GCIL offers to disabled people, including our Support services forthose who use self-directed support to manage their own support needs, our Housing and Employabilityservices.

Working closely with the Head of Operations, the Service Manager is responsible for ensuring that GCIL servicescontinue to develop in line with our strategic aims, that they are sustainably funded, and that they providehigh quality, efficient and effective services to those who use them.

This post will require PVG scheme membership / Disclosure.

  • Hybrid Working
  • 25 days annual leave increasing to 30 days after 5 years
  • Group Life Insurance
Application notes

Closing date for completed applications will be 5pm Tuesday 28th May 2024

Interviews scheduled for week beginning 10th June 2024

Please quote the vacancy reference when applying. No agencies please.

GCIL aims to be an equal opportunities employer. As an organisation OF disabled people, we positively value personalexperience as a disabled person and also welcome applications from other under-represented groups. We operate aflexible working system and all posts are open to job share.

The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22place supported living project for older people with learning disability and/or complex needs. The successfulapplicant will have experience of support planning and review systems, and will be in a position to work on ashift-rota basis. She/he will have experience in a supported living setting, the ability to work on their owninitiative, and have a positive, empowering and flexible approach to the support of people with learningdisabilities. The post requires the successful candidate to be involved in the supervision and development ofthe staff team; including training, developing systems, mentoring and auditing. She/he should also possess anappropriate qualification, or be willing and able to achieve this within an agreed timescale.

Glasgow Centre for Inclusive Living (GCIL) is a disabled people led organisation. Delivering a range of high-qualityservices, we empower and equip disabled people with the information, skills and support necessary to controltheir own lives and participate in society as equal citizens.

This is an exciting period of growth and transformational change in the organisation. With new leadership andoperational opportunities comes the opportunity to shape the agenda for the organisation and make a realdifference in the lives of disabled people. If you’re up for the challenge, we’d love to hear from you.

You will build policy, campaigning and participatory capacity within GCIL, shaping this as a new function in theorganisational structure and building the knowledge and expertise necessary to exert influence on key decisionmakers in the statutory and third sectors.

This role will provide and maintain an analysis of the policy and legislative environment, identify the implicationsfor disabled people and their carers, establishing opportunities and methods for participation andinfluence.

You will support the development of specific campaigns on matters that affect disabled people, and where appropriate,work with others to jointly assert the case for change that benefits disabled people.

Glasgow Centre for Inclusive Living (GCIL) is a disabled people led organisation. Delivering a range of high-qualityservices, we empower and equip disabled people with the information, skills and support necessary to controltheir own lives and participate in society as equal citizens.

This is an exciting period of growth and transformational change in the organisation. With new leadership andoperational opportunities comes the opportunity to shape the agenda for the organisation and make a realdifference in the lives of disabled people. If you’re up for the challenge, we’d love to hear from you.

As a member of the Senior Management Team you will be responsible for the leadership, planning and delivery of therange of services GCIL offers disabled people. We are a long-established charity and led by disabled people fordisabled people. We believe in the social model of disability, and this is at the heart of our culture, andapproach to service delivery.

Our teams provide information, advice and assistance to disabled people (and their supporters) in a number of localauthority areas in the west of Scotland. These include SDS support services, housing, and employabilityservices.

This post will require PVG scheme membership / Disclosure.

  • Hybrid Working
  • 25 days annual leave increasing to 30 days after 5 years

Glasgow Centre for Inclusive Living (GCIL) is a disabled people led organisation. Delivering a range of high-qualityservices, we empower and equip disabled people with the information, skills and support necessary to controltheir own lives and participate in society as equal citizens.

This is an exciting period of growth and transformational change in the organisation. With new leadership andoperational opportunities comes the opportunity to shape the agenda for the organisation and make a realdifference in the lives of disabled people. If you’re up for the challenge, we’d love to hear from you.

As a member of the Senior Management Team you will be responsible for the leadership, planning and delivery of therange of services GCIL offers disabled people. We are a long-established charity and led by disabled people fordisabled people. We believe in the social model of disability, and this is at the heart of our culture, andapproach to service delivery.

Our teams provide information, advice and assistance to disabled people (and their supporters) in a number of localauthority areas in the west of Scotland. These include SDS support services, housing, and employabilityservices.

This post will require PVG scheme membership / Disclosure.

  • Hybrid Working
  • 25 days annual leave increasing to 30 days after 5 years

Are you passionate about making a positive impact on people’s lives, with experience in health & social care anda focused drive for quality and continual improvement? If this sounds like you, then this could be the role youhave been waiting for

We have an exciting opportunity for a quality focused individual to join Cornerstone as a Quality Improvement Officeron a full-time, permanent basis.

This role can be based in any of our main offices (Aberdeen, Dundee or Glasgow), or part of our hybrid working model.If opting for hybrid, we would need you to live within a reasonable commute of Aberdeen, Dundee or Glasgow.There will be occasions that we'll need you to travel to other Cornerstone branch locations (travel expenseswould be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).

The Role

Cornerstone is one of Scotland's largest charities with over 40 years' experience providing great care andsupport for adults and children with various support needs across Scotland.

As an integral part of our Continuous Improvement team, you’ll drive positive change across the organisation byproviding expert guidance and support on all quality improvement initiatives.

You’ll uphold all legal, regulatory requirements, and standards while promoting a culture of continuous learningwhilst driving innovation and improvement.

Please see the Role Profile attached to our advert for a full list of duties and responsibilities.

About You

What we'll need you to bring: -

  • Proven experience of working within the Health & Social Care sector
  • Have confidence in complexsituations, using your communication skills to effectively raise concerns and find constructivesolutionKnowledge and experience of providing high quality support services in a person-centred environment thatempowers individuals to reach their potential
  • A strong understanding of the Health and Social CareStandards, relevant legislation and regulations.
  • The ability to analyse and interpret statisticaldata
  • Excellent time management and organisational skills
  • A creative, innovative and imaginativeapproach to tasks and adaptable to change
  • The ability to produce high-quality, accurate work to strictand tight deadlines
  • Effective negotiation and team working skills with the ability to work on your owninitiative
  • A professional care or health qualification

If you’re up for the challenge and think you have what it takes, then apply, we'd love to hear from you.

Shortlisted candidates will be invited along to an interview on 5th or 7th June 2023.

The successful candidate will need to undertake a Standard Disclosure check through Disclosure Scotland.

#J-18808-Ljbffr

  • Glasgow, United Kingdom Service Graphics Full time

    The purpose of the role is to provide administrative support to the Customer Service and Sales team where required supporting customer accounts ensuring we deliver excellence to clients in line with the Company values and behaviours. Fostering and contributing to a positive working environment and taking responsibility for the delivery of tasks delegated by...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryWe are currently seeking applications for a IT Service Desk Manager to lead the Service Desk and Build Analysts who manage IT incidents and requests to meet service level targets.�Your main responsibility will be to ensure the resourcing and development of the service desk and build department, ensuring that the team has the capacity and...


  • Glasgow, United Kingdom Scottish Prison Service Full time

    You will provide an effective and efficient tuck shop style service to the prisoner population. This will involve working within a demanding warehouse environment preparing prisoner orders, delivering them to residential areas of the prison in all weather conditions and with direct contact with prisoners. Strict timescales are essential to this service as...


  • Glasgow, United Kingdom Scottish Prison Service Full time

    Job Purpose The post holder will provide an effective and efficient shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment. They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas. The post holder may be...


  • Glasgow, United Kingdom Scottish Prison Service Full time

    The post holder is required to work closely with all management levels within the maintenance team. This role is an integral part of the regional Estates service delivery team and will provide process support - providing expertise in the planning, co-ordination and monitoring of maintenance services across all Establishments within the area ensuring all are...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryThis exciting opportunity is located within the Office of the Chief Social Work Adviser, and is responsible for delivering a programme of tailored implementation support and training, aligned to the . This involves supporting social work leaders and their workforce to embed trauma enhanced approaches into their services, systems and practice, in...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryAre you sound negotiator, great communicator and strategic thinker?�Our team are trusted partners throughout Scottish Government, its executive agencies and public bodies. Our recommendations, reviews and advice drive forward improvements and underpin decisions that lead to major public sector reform.�We�re expanding our capacity and seeking...

  • Service Manager

    6 days ago


    Glasgow, United Kingdom Sunbelt Rentals Careers Full time

    About The Role We have a fantastic opportunity for a Service Manager to join the Sunbelt Rentals Team. In the role of Service Manager you will assist the Service Centre Manager to manage all areas and aspects of a busy Service Centre, driving the business forward to ensure targets and the highest possible standards of customer satisfaction are...

  • Service Managers

    5 days ago


    Glasgow, United Kingdom JAM IT Consultancy Ltd Full time

    Service Managers take responsibility for the end to end customer experience. They act as customer champion within the Organisation ,making sure we continually meet expectations and contractual obligations. A Service Manager engages with all functions of the service lifecycle and ensures the processes and technology are suitable for business and customer...

  • Service Managers

    5 hours ago


    Glasgow, United Kingdom JAM IT Consultancy Ltd Full time

    Service Managers take responsibility for the end to end customer experience. They act as customer champion within the Organisation ,making sure we continually meet expectations and contractual obligations. A Service Manager engages with all functions of the service lifecycle and ensures the processes and technology are suitable for business and customer...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryDisclosure Scotland is an Executive Agency of the Scottish Government, operating on behalf of Scottish Ministers, to perform an important safeguarding role for the people of Scotland. The work of Disclosure Scotland directly supports the Scottish Government�s National Outcomes for Children and Young People, Economy, Fair Work and Business,...

  • Services Manager

    5 days ago


    Glasgow, United Kingdom Morgan Hunt UK Limited Full time

    Morgan Hunt are currently recruiting for a Services Manager for a charity based in Glasgow. You will be working for a small charity who provide accommodation and support services to their clients. Their aim is to surround and encourage their clients with courage, compassion and connection. As well as providing support and accommodation to the clients the...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryWe are recruiting a Senior Finance Benefit Payments Manager to play a key role in setting up and shaping the development of a new finance team within Social Security Scotland.In this role you will be responsible for the Finance Benefit Payments Team, which forms part of the Finance Projects and Controls team within the wider Finance and Corporate...

  • Service Manager

    2 weeks ago


    Glasgow, United Kingdom Stirling Council Full time

    Job Description Closing Date: 27 May Contract Type: Permanent (Extended Year) Salary: £81, Hours: 35 hours We are looking for an experienced leader, with a deep knowledge of education in Scotland. The post holder will be able to build positive relationships quickly, work collaboratively and thrive in a complex and often pressured leadership role. ...

  • Services Manager

    4 weeks ago


    Glasgow, United Kingdom Morgan Hunt UK Limited Full time

    Morgan Hunt are currently recruiting for a Services Manager for a charity based in Glasgow. You will be working for a small charity who provide accommodation and support services to their clients. Their aim is to surround and encourage their clients with courage, compassion and connection. As well as providing support and accommodation to the clients the...

  • Services Manager

    2 weeks ago


    Glasgow, United Kingdom Morgan Hunt UK Limited Full time

    Morgan Hunt are currently recruiting for a Services Manager for a charity based in Glasgow. You will be working for a small charity who provide accommodation and support services to their clients. Their aim is to surround and encourage their clients with courage, compassion and connection. As well as providing support and accommodation to the clients the...

  • Services Manager

    2 weeks ago


    Glasgow, United Kingdom Morgan Hunt UK Limited Full time

    Morgan Hunt are currently recruiting for a Services Manager for a charity based in Glasgow. You will be working for a small charity who provide accommodation and support services to their clients. Their aim is to surround and encourage their clients with courage, compassion and connection. As well as providing support and accommodation to the clients the...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryThis post is for a Head of Portfolio, Finance & Business Management in the Chief Digital Office within Social Security Scotland.�The Chief Digital office is comprised of over 500 staff who are predominantly DDaT (Digital) professionals. There are a number of distinct delivery, finance, and business functions that are currently either separate or...

  • Service Manager

    4 weeks ago


    Glasgow, United Kingdom The Salvation Army Full time

    Working hours: 40 hours per week  Working contract: Permanent  Interview date: To be confirmed  Join our team..... Do you want to make a difference? Are you passionate about supporting people to make positive changes in their lives? We have a vacancy for a Service Manager to join our established team based in Glasgow City Centre. ...


  • Glasgow, United Kingdom UK Civil Service Full time

    Job summaryWe are recruiting a Senior Finance Projects Systems and Processes Manager to play a key role in setting up and shaping the development of a new finance project team within Social Security Scotland. In this role, the successful candidate will be responsible for the Finance Projects Systems and Processes Team, which forms part of the Finance...