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Cycles Department Manager
4 months ago
THE MISSION
As a Department Manager you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice cycling. Most importantly, you have to ensure they have an amazing shopping experience in the process.THE MISSION
As a Department Manager you'll be growing a dynamic business within the department you’re in charge of to empower and develop your team; all to ensure that your local customers can get everything they need in your department to practice cycling. Most importantly, you have to ensure they have an amazing shopping experience in the process. Through a 3-month training period that covers business operations and management basics, you will face new adventures and challenges every day but with the support of your team. In a nutshell, your responsibilities will include: Team leadership:Recruit, train, and manage a team of Sport Advisors (sales assistants)
Mentor and lead the development of each team member within your department Foster a collaborative and motivated work environment Set performance goals and provide ongoing feedback Conduct performance evaluations and manage scheduling effectively.Sales and Customer Service:
Set sales goals and drive the team to achieve these targets
Ensure excellent customer service Ensure that your team is trained to provide product knowledge and assistance to customers.Merchandising and Inventory Management:
Ensure top-level and organized department displays
Manage inventory levels, including restocking and inventory counts. Ensure that campaign materials and visual merchandising policies are implementedCommercial Strategies:
In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
Together with your store leader, define the product range to be offered to customers and sport practitionersReporting and Analysis:
Generate and analyze sales reports and key performance indicators (KPIs).
Use data to make informed decisions and adjustments to department strategies Secure operational efficiency by becoming a Duty Manager Implement and maintain operational procedures and policies during assigned duty hours Lead the overall operational function of the store during assigned duty hours Ensure compliance with company policies and safety regulationsBENEFITS
Get to enjoy the following benefits and perks:
Annual remuneration reviews
Monthly and quarterly bonus scheme
Healthy employee discount on all Decathlon products Weekly Staff Sports/Activities Cycle-to-Work Scheme Intensive Learning and Development training via Decathlon Academy … and many more. Skills/Experience RequiredTHE PROFILE
An energetic self-starter preferably with strong leadership skills and a love for cycling. People-centric and has a strong sense of service to help others. A game changer who can innovate retail. A motivativational person who nurtures the development of others. Invested in the development of yourself and others.Preferably Cytech level 2 qualification
ADDITIONAL INFORMATION
As a Department Manager, you will be required to work usual retail hours including evenings and weekends.
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