Service Charge Analyst

4 weeks ago

United Kingdom Adult Social Care Full time

We have the fantastic opportunity for the right candidate to join our team based in Croydon, London, as a Service Charge Analyst. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 3 days per week in office and 2 days working from home. The Service Charge Analyst position will involve supporting the team manager to ensure all legislative Service Charge expenditure is levied to customers in an accurate and timely manner, ensuring queries are responded to within the agreed service level agreements. Previous experience of working with complex control accounts
Previous experience within a Housing Association is desirable
Excellent IT skills, including using Excel, Access, Powerpoint, and Word
Work alongside the Rent Team to ensure timely and accurate relet service charges are published
Lead and deliver timely certification of relevant service charge accounts
Prepare and issue mailings and ad hoc letters to residents relating to service charges
Identify, improve, and streamline processes enabling a better customer experience
Navigate multiple systems to extrapolate budget and actual data
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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  • Service Charge Analyst

    4 weeks ago

    United Kingdom Adult Social Care Full time

    We have the fantastic opportunity for the right candidate to join our team based in Croydon, London, as a Service Charge Analyst. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 3 days per week in office and 2 days working from home. The Service Charge Analyst...

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