Data Specialist

2 weeks ago

Reading Berkshire, United Kingdom Point of Rental Software Full time

About Point of Rental...

At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We’re an international company, with offices in the United States, the United Kingdom, and Australia, but we’re run like a family business – the meetings are few, and the bonding opportunities are genuine. And though we’re in an industry based on the concept of taking items only as long as you need them before returning them, we’re fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We’ll make your best better.

About the job...

The Data Specialist provides application/business and data conversation expertise to the Implementation team and our customers. The Data Specialist conducts software installations and upgrades, as well as working on customers’ data, creating reports and custom documents.

Performance

  • Conducting customer-facing data meetings to discuss data requirements and gather data.
  • Working with the customer to determine and implement initial system configuration.
  • Providing technical support to the Implementation team, including troubleshooting and problem-solving issues.
  • Exporting legacy system data, manipulating the data on formatted Excel spreadsheet and importing data onto the new Point of Rental System
  • Training and advising customers on data spreadsheets and best practices
  • Carrying out system configurations, installations and upgrades.
  • Processing customer’s data, creating customised documents and reports on behalf of the customer.
  • Creating data update patches on an ad-hoc basis.
  • Installing/updating custom reports and BI dashboards on an ad-hoc basis.
  • Writing SQL views, stored procedures and functions.

Key Skills

  • Excellent communication and customer service skills are essential.
  • Experience and knowledge of SQL query writing; including views, stored procedures and functions.
  • Advanced knowledge of Microsoft Excel.
  • Experience and knowledge of system data structures and data mapping.
  • Excellent communication, planning, time management, prioritisation, and organisational skills.
  • Patient mind for troubleshooting under pressure.
  • Excellent attention to detail.
  • Able to follow processes.

Advantageous Skills

  • Hire Industry background
  • IIS and Crystal Reports.
  • SQL Server and a basic understanding of TSQL queries.
  • Accounting Systems including, but not limited to, Sage Line 50, Sage 200, QuickBooks, Salesforce, Pegasus Opera, Exchequer and Access Dimensions.
  • Experience with mobile data devices.

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Job Type : Full-Time, Salary. Monday-Friday, 8am-5pm.

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