Receptionist (Remote)

Apply remote type On-site locations Derby, GBR time type Full time posted on Posted 6 Days Ago job requisition id REQ355221 JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
To deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities ensuring that all activity delivered is of the highest standard.
Informed knowledge of key stakeholders on the account
To act as a meet and greet in the main reception.
To ensure all visitors are recorded onto site and issue Security passes to external guests / contractors.
Work to a standard set of operating procedures processes that are implemented across the Corporate facilities.
To process room booking and video conference requests and issue support documentation to relevant departments.
Process guest WIFI user requests via the online system.
Manage anyone working in the building outside of core business hours to ensure their safety and wellbeing.
Make decisions and communicate with anyone working in the building outside of core business hours.
Manage bookings for visitor car parking spaces for the facility.
Work as part of a flexible team to provide reception and meeting room support.
Carry out basic administration tasks to support the business.
Ensure that performance is compliant with agreed SLA.
To work as part of a team to deliver a first class service within the facility
To manage the onsite AV/IT equipment and support the Client with any AV/IT issues
Flexible and proactive
Experienced in Front of House or Reception ideally gained within a corporate or 5 Star hotel environment.
Able to interact with all levels of personnel, including Senior Executives within the client organisation.
Working knowledge and competent in the use of Microsoft Office software
An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers
Computer literate (Word, Excel, Outlook E-mail)
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
We help our people thrive, grow meaningful careers and find a place where they belong. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.