Support Services Administrator

2 weeks ago


Ellesmere Port Cheshire, United Kingdom Cheshire West and Chester Full time

Would you enjoy working with a new team to help landlords, individuals and families have successful private rental tenancies and reduce homelessness?
Do you have experience of working in private residential lettings or housing advice?
Do you work with Private Sector Landlords or have experience of supporting tenants?
We are looking for exceptional candidates to fill a number of roles within the new Private Lettings Service.
The PRS Accommodation Officerwill support the PRS Service through development and maintaining of systems and procedures, helping to triage and progress caseloads, and in helping manage financial and regulatory processes.
The role is fixed term until December 2025
We are recruiting a PRS Accommodation Officer to support the new in-house Private Rented Sector Lettings Service to attract and work with landlords in providing accommodation for clients. The aim is to work with clients to ensure they can created and sustain tenancies and reduce homelessness. Using a variety of sources, identify available properties and liaise with landlords and letting agents to promote the PRS service. You will assist with maintaining office systems, invoices, quotes, payments and referrals. Cheshire West and Chester Council’s new Private Lettings Service is being established to deliver high quality services for landlords and tenants in the Borough. The service aims to increase the supply of affordable private rental accommodation and work with landlords to help prevent homelessness and ensure the right support is offered at the right time. The pilot service has initial funding until December 2025.
Work location will be flexible involving office-based, working from home, working at other council offices, and visiting landlords and tenants across the district.
There is a team of 6 posts which form the pilot service: Team leader, Lettings officers (x3), Support officer and Accommodation officer.
The vacancies are an opportunity for you to help shape the new team and deliver much needed accommodation for individuals and families looking for safe and affordable private rented accommodation.
We are happy to consider those wanting full or part time roles.


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