Senior Care Administration Supervisor

4 weeks ago


Nuneaton Warwickshire, United Kingdom Nuneaton & Bedworth PCN Full time

PCN Care Coordinator - Personalised Care Administration
Nuneaton & Bedworth Primary Care Network
Due to the current post-holder moving onto pastures new, an exciting opportunity has arisen to join the dynamic and growing team at Nuneaton & Bedworth Primary Care Network (PCN).
This role will work as part of our Personalised Care Team to provide administrative support in terms of processing referrals into the team, maintaining the referrals/marketplace database and supporting the Senior Team members.
We have recently brought our Social Prescribers, Health & Wellbeing Coaches (H&WBC) and Care Coordinators in-house and are keen to develop closer working relationships between these staff and our Mental Health team under the umbrella of Personalised Care, to support the needs of our patients and member practices.
You will maintain the recently implemented 'Joy' system which is used to record, allocate and manage referrals to our Social Prescribing and H&WBC teams, monitor Lone Working for the staff when they go to off-site to see patients and act as co-ordinator for the Personalised Care Team, so need to be good at communicating and enjoy working as part of a team.
Part of your role will be to work with the Health & Wellbeing Coach to coordinate patient numbers and support for the group meetings.
The Personalised Care Team meets every two months to share information and provide peer support/case reviews. You will also be required to support 2 meetings per month for the Warwickshire North Primary Care Networks.
We have more than 50 Additional Roles staff working across the practices in a number of different roles, which includes the Personalised Care Team.
We are really invested in our workforce, including the Personalised Care Team. We have recently expanded the Care Coordinator team from 3 to 7, the Social Prescribing team is expanding from 5 to 7 members and we have plans to recruit an additional Health & Wellbeing Coach over the coming weeks.
An exciting opportunity has arisen tojoin the dynamic and growing team at Nuneaton and Bedworth Primary Care Network(PCN). This role will work as part of the Personalised Care Team to provideadministrative support in terms of processing referrals into the team,maintaining the referrals/marketplace database and supporting the Senior TeamMembers.
Provide Administrative support for the Personalised Care Team (SocialPrescribers, Care Coordinators, Health & Wellbeing Coaches and MentalHealth Practitioners). This will includecoordinating and taking minutes for the bi-monthly MDT Meetings.
Work with the Health & Wellbeing Coach(s) to support the Walk& Talk project.
Provideadministrative support to the Warwickshire North Primary Care Board and WarwickshireNorth Clinical Directors monthly meetings.Full UK driving license with access to own transport

GCSE Grade C or above (or equivalent) in English Language and Mathematics

Competent in Microsoft Office, including Outlook (specifically e-mail and calendar) and Word.
Competent in the use of database systems.
Competent in the use of Microsoft Teams.
Personal Qualities & Attributes
Strong relationship building skills, with the ability to motivate and inspire others.
Nuneaton & Bedworth Primary Care Network
£


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