Care Team Leaders
2 weeks ago
If the answer is yes then our Supporter Care Team Manager could be for you.
And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Supporter Care Team Manager, and get more people involved in change that means everything.
This role sits within the Income Generation Directorate our aim is to maximise resources for the NSPCC's mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
The Supporter Care Team Manager sits within the Supporter Care team and Supporter Service Department. This is one of the customer care focused teams within the Supporter Services department, which is part of the Operations structure, within the Income Generation directorate.
Whether by email, phone call or letter, this might be the only contact that person has with the NSPCC. The Supporter Care Team Manager will lead, direct, coach and encourage our staff to give the best service to our supporters whilst also having an eye for processes and systems to enable the smooth running of the team.
Excellent written communication skills and excellent listening skills with a particular ability to control telephone conversations to a high standard, including handling distressed, confused or aggressive callers.
Ability to effectively support and coach supporter care advisors with supervisory responsibilities
Knowledge and understanding of the importance of racial and cultural difference and of disability and an ability to respond to a diverse user group.
Well-developed basic IT skills and experience of using a client information data base.
Ability and willingness to assist in the promotion of NSPCC services, principles and values to a variety of audiences, including fundraisers, media and other professionals, including oral presentations.
This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities. We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you.
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Supporter Care Team Manager
2 weeks ago
Salford, Greater Manchester, United Kingdom National Society for the Prevention of Cruelty to Children Full timeAre you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your fundraising experience with a sector-leading team? If the answer is yes then our Supporter Care Team Manager could be for you. Every childhood is worth fighting for. This is our belief. We all share it. And...
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Supporter Care Team Manager
2 weeks ago
Salford, Greater Manchester, United Kingdom NSPCC Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your fundraising experience with a sector-leading team? If the answer is yes then our Supporter Care Team...
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Regional Manager
Found in: beBee jobs GB - 6 days ago
Manchester, United Kingdom Leaders in Care Full timeWorking as a Regional Manager within care homes both nursing and residential for older people you will have line management of 5 care homes and home managers within the North West region. This position would suit someone already working at this level or a regional support manager or peripatetic manager who is looking for the next step in their career. Ideal...
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Regional Manager
Found in: beBee S GB - 7 days ago
Manchester, United Kingdom Leaders in Care Full timeWorking as a Regional Manager within care homes both nursing and residential for older people you will have line management of 5 care homes and home managers within the North West region. This position would suit someone already working at this level or a regional support manager or peripatetic manager who is looking for the next step in their career. Ideal...
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Care Assistant
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Salford, United Kingdom WELLBEING CARE GROUP Full timeWe’re **Wellbeing Care Group**, a residential care service in Salford and we provide a range of care and support services for our older residents, some of whom have dementia. Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own! We’re seeking to recruit some great new support workers;...
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6 days ago
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Temporary Team Leaders
Found in: Jooble UK C2 - 6 days ago
Greater Manchester, United Kingdom AQA Full timeAre you looking for a role where you can lead with integrity, helping those around you to achieve their targets and thus make sure exams are delivered? If the thought of leading a team of seasonal workers, who help to ensure the smooth running of exams, sounds like a exciting opportunity - then this could be a great fit. At AQA, our busy and dynamic...
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Temporary Team Leaders
Found in: Whatjobs ES C2 - 6 days ago
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Care Assistant
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Registered Manager
2 weeks ago
Manchester, United Kingdom Leaders in Care Full timeAre you a compassionate leader with a drive to make a difference? We have an exciting opportunity for a Registered Manager to steer a dedicated team at our client's service in Manchester. This role is with a committed provider of living services for adults with disabilities across the UK. As a Registered Manager, you'll be rewarded with an annual...
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Care Assistant
7 hours ago
Salford, United Kingdom Sage Care Limited Full time**Company Description** Location**:Salford **Pay Rate**:£10.90 per hour **Shifts available**:Range of shifts available **What we offer** We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Care Assistant at Sagecare, every day will be different to the next. Each will offer...
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Registered Manager
2 weeks ago
Bolton, Greater Manchester, United Kingdom Leaders in Care Full timeAre you an experienced and motivated Registered Manager looking for a unique opportunity? Our client in Bolton is on the hunt for someone who can lead a turnaround effort and make a positive impact on the lives of their residents. This role offers a competitive salary of £50,000 per annum. You'll have the chance to lead a team, implement effective...
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Registered Manager
1 week ago
Bolton, Greater Manchester, United Kingdom Leaders in Care Full timeAre you an experienced and motivated Registered Manager looking for a unique opportunity? Our client in Bolton is on the hunt for someone who can lead a turnaround effort and make a positive impact on the lives of their residents. This role offers a competitive salary of £50,000 per annum. You'll have the chance to lead a team, implement effective...
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Registered Manager
5 days ago
Manchester, United Kingdom Leaders in Care Full timeAre you a compassionate leader with a drive to make a difference? We have an exciting opportunity for a Registered Manager to steer a dedicated team at our client's service in Manchester. This role is with a committed provider of living services for adults with disabilities across the UK. As a Registered Manager, you'll be rewarded with an annual...
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Registered Manager
Found in: Whatjobs ES C2 - 6 days ago
Manchester, United Kingdom Leaders in Care Full timeAre you a compassionate leader with a drive to make a difference? We have an exciting opportunity for a Registered Manager to steer a dedicated team at our client's service in Manchester. This role is with a committed provider of living services for adults with disabilities across the UK.As a Registered Manager, you'll be rewarded with an annual salary of...
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Care Assistant
6 days ago
Salford, United Kingdom Thornton Lodge Care Home Full timeThornton Lodge Care Home is a residential home in Salford providing crucial care & support for older people, some of whom live with dementia. Full training and possibility to complete an NVQ so that all our staff is comfortable and confident in their role. **We offer both part-time and full-time contracts** for day shifts. - Authorisation to work in the...
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Salford, United Kingdom Northern Care Alliance NHS Group Full timeThe Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...
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Property Care Manager
7 days ago
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