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Data Risk Controller

4 months ago

Glasgow, United Kingdom Direct Line Group Full time

Technical Controller (Full Time, Permanent Position)
Leeds, Glasgow or Manchester - (Hybrid 1/2 days in the office)
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. As part of the T&LL team be a key contributor to claims technical strategy and practice.
Deliver initiative claims savings, settlement cost performance, large loss emergence, reserve accuracy and run off to agreed targets on own & departmental portfolio of large & complex loss claims.
Claims servicing to meet or exceed agreed SLA's and caseload /FTE targets across all classes at all times by utilising operational performance data.
Responsible for the engagement and performance of suppliers ensuring they adhere to the policy and contracted terms
Support Commercial Property Technical Claims Manager as SME for Commercial Property Large & Complex Loss by providing technical experience and advice to colleagues in other departments and by participating in DLG Forums or projects & initiatives.
Support Commercial Property Technical Claims Manager with the recruitment, performance management, development and engagement of all staff within the Commercial Property Large & Complex Loss team.
Support and embed professional risk management as key part of culture to the standards expected of an independent organisation as tested in a due diligence process.
Identify, own and manage the risks involved in running our business appropriate to my role, in line with the Direct Line Group risk framework
Previous claims handling experience within Commercial is essential - including: Initiation and investigation, negotiation and settlement, claims quantum and assessment
Knowledge of Fraud and Investigation
Hours: 35 hours (Monday to Friday, 9am to 5pm)
Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. 9% employer contributed pension
~50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
~ Additional optional Health and Dental insurance
~ Generous holidays, 25 days (excluding bank holidays). Up to 10% performance-based annual bonus
~ EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
~ Buy as you earn share scheme
~ Employee discounts and cashback
~ Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.
Read our flexible working approach here
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people.