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Customer Assistant
4 months ago
New Store Opening Soon Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? If that sounds like you, earn £348+ per week as a Customer Assistant on our standard 30 hour contract. Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day* as a Customer Assistant look like? (*there’s no such thing as ‘normal’ in retail but we’ve tried our best) As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store. Shift Patterns: Morning shift: Starting at 5am or 6am with your team, your role will be to get our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl Middle shift: Starting mid-morning or early afternoon, your role will be to ensure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues Late shift: From your start time in the afternoon, your role will be to ensure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day by following merchandising principles before closing time We are looking for Customer Assistants to join our new Boucher Road, Belfast store, opening September 2024. Please be aware although you are applying to work in our new Boucher Road store, your training will take place in our neighbouring Lidl stores until opening. What you'll do Interacting with the customer in a pleasant, friendly and helpful manner Ensuring stock loss controls are followed in all areas of the store Maintaining store and external cleanliness and hygiene standards Following freshness and rotation principles Ensuring all waste is managed correctly Assisting in the stock count process What you'll need A can-do attitude and excellent customer service skills The willingness to go the extra mile for our customers To be responsible and reliable To enjoy working in a fast-paced, varied environment A good team player Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude What you'll receive Through our salary system, we ensure pay equality across all positions at Lidl £11.60 per hour rising to £13.50 per hour after 3 years Additional supplements paid depending on the days & hours worked 25% additional pay for any unsocial hours worked 50% supplement for any hours worked over 40hours 50% supplement working on a Sunday 29 days holidays per annum (pro rata, including Bank Holidays) Company pension after 1 year Genuine opportunities for career development Generous discounts available; Circle K, Bike to Work Maternity Leave top up, Marriage leave, Employee Assistance Programme Year 1 Basic Rate £11.60
- 14.50 (Unsocial Hours)
- 17.40 (Overtime/Sundays)
- 15.25 (Unsocial Hours)
- 18.30 (Overtime/Sundays)
- 16.00 (Unsocial Hours)
- 19.20 (Overtime/Sundays)
- 16.88 (Unsocial Hours)
- 20.25 (Overtime/Sundays)
