Windows/Dell Infra Admin

Position: Windows/Dell Infra Admin

Location: Rugby, UK

Duration: Permanent

JOB DESCRIPTION:

As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team.

Essential Responsibilities/Qualifications:

• Take ownership of Active Directory and Windows Server infrastructure, service operations and support.
• Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments.
• Lead on all phases of Active Directory and Windows Server estate life cycle management.
• Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues.
• Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components.
• Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems.
• Strong Windows Support Skills - 2012 to 2019.
• Experience in supporting MS Exchange.
• Experience in Microsoft 365 services and Endpoint Manager
• Good knowledge of VMWare ESX.
• Strong PowerShell, SCCM and SCOM skills.
• Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management.
• Contribute reports on infrastructure operations, services, and major incidents.
• Create and maintain work plans, design, and operations documentation sets.
• Create and review change requests to support project delivery and operational change.
• Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support.
• Good understanding of ITIL & related processes.
• Liaise with third parties and vendors.
• ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment.
• Experience writing process documentation including operational support guidelines, policies, and procedures.
• Strong Change management, Incident Management and Problem Management processes.
• Ability to create and maintain technical and design documents.
• Must be willing to work out of Rugby, UK site (subject to COVID regulations).
• Candidate must have the valid SC Clearance.