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Branch Manager/senior Manager

4 months ago


New Forest Hampshire, United Kingdom Hays Travel Ltd Full time

Lead a retail branch, inspire your team, and together deliver exceptional service to customers to make their holiday dreams a reality, sums up our Branch Manager role and in return you will get a competitive salary and unlimited bonus structure, we allow you to strive for greatness, and in return we reward you.
Here at Hays Travel we live for travel and those smiles that come from booking a perfect dream getaway. Being part of the UK s largest independent travel agent comes with many benefits. With hundreds of suppliers to pick and choose from, as a Branch Manager, you will have the freedom to craft the perfect holidays for our customers; all whilst building a vast knowledge of the holiday experience we all love.
Which is why we continually invest in our colleagues and help everyone to reach their full potential. With the travel industry soaring to exciting new heights, we are looking for people who are motivated, positive and are an inspiring influence, to infuse the workplace with personality and professionalism.
At Hays Travel we believe in genuine interactions that allow our customers to effortlessly enjoy booking with us as we take them on a journey from enquiry to amazing holiday adventures. Being a Branch Manager at Hays Travel, you will:

Enable the effective day-to-day operation of your branch and foreign exchange bureau
Increase the exposure of your branch through developing new business leads and maximise social media to promote offers, generating customer engagement and sales
Oversee and support your teams members performance, supporting areas for development in order to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best
Act as a figurehead within the local community, attending all promotional activities and events that will aid your branch performance and impact
Assist in the recruitment of colleagues into your branch, including apprentices whom you will ensure their development is tailored to their talent progression
What we are looking for in our Branch Managers at Hays Travel:

Good accuracy and numerical skills with the ability to understand and interpret financial statistics
Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business
Ability to assist with the development of colleagues in order to maximise job satisfaction, performance and talent succession
Living our Hays Travel
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
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