Windows Server

2 weeks ago

Camberley Surrey, United Kingdom FluidOne Full time

Established in 2006, FluidOne is an award-winning provider of Connected Cloud solutions with a £109m turnover at March 2024 and one of the consistently highest Net Promoter Scores (NPS) in the industry, securing 87 for January 2024. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 500 staff and was ranked as a 2 star accredited outstanding company to work for in the Best Companies to work for awards 2023.
FluidOne supports the needs of 2,500 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. FluidOne consults with their customers to design solutions that complement their in-house IT structures, taking complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are.


As a Server and Network Engineer, you will provide comprehensive support services to our clients, ensuring their IT infrastructure and systems remain fully operational. Reporting to the 2nd Line Team Leader, your responsibilities will include a mix of proactive monitoring and maintenance, support and provisioning of new services.
In addition to IT support, you will also provide network support to clients. Familiarity with Meraki, Fortinet, Zyxel, and Sonicwall network technologies is essential. The Server and Network Engineer will ensure our clients' IT infrastructure remains secure, resilient, and high performing.

Monitoring and managing servers and network infrastructure for a client base of over 250 companies.
Managing and improving client network performance while ensuring security and compliance with best practices.
Acting as the escalation point for Priority 1 (P1) incidents involving servers and networks.
We’re looking for candidates with solid experience in server and network engineering who can demonstrate:

Network & Server Expertise

Strong knowledge of network infrastructure hardware, including firewalls, switches, and access points (e.g., Proficiency in Windows Server OS and roles, including Active Directory and Group Policy.
Network configuration, troubleshooting, and automation via scripting (e.g., Advanced firewall configuration (e.g., ACLs, NAT/PAT, routing).
Deep understanding of networking concepts, such as DNS, DHCP, IPv4/IPv6, VLANs, and VPNs (Point-to-Site, Site-to-Site including Azure).

Cybersecurity

Experience with network monitoring (e.g., Proficient in vulnerability management and cyber hygiene.

Experience with monitoring systems like Automate, N-Able, SolarWinds, or Datto RMM.
Linux server administration and SQL database management.
Employee Assistance programme (EAP)
Life assurance (3 x salary)
Sodexo Discount Platform
Pension contribution- 5% company contribution
Generous Holiday Entitlement
One day off for Birthday

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