User Experience Researcher

3 weeks ago

United Kingdom ManpowerGroup Full time

Job title: UX Researcher

Location: London (Hybrid)

Contract: There will be 3 phases of testing over the course of 2024, the first being conducted beginning of June, second end of August, and another at the end of October.Each phase will be approximately 3 weeks full time

Responsibilities

Guerrilla Testing Programme

  • a series of guerrilla testing phases internally on behalf of the UX team
  • phases scheduled over 2024: June, August, and October

Test Preparation

  • scripts, artifacts, recruitment criteria, and segmentation
  • preparation phase will take place in the first week of each testing phase

Testing Phase

  • and moderate 30-minute tests with approximately 15 respondents
  • participants fluidly throughout the day for each 30-minute slot
  • testing phase will take place in the second week of each testing phase

Analysis and Reporting

  • synthesize, and report findings from the tests
  • phase will take place in the final week of each testing phase

Consistent Testing Approach

  • the candidate will conduct all three phases of testing throughout 2024 to minimize domain knowledge uptake.
  • to flexibly plan other contracts around each test sprint.

Comfort with Tobacco Product Testing

  • a tobacco-related product.
  • provide unbiased insights and have a full understanding of qualitative test methods.

Collaboration

  • with the wider UX product design team.
  • artifacts for key measurements and KPIs including intuitiveness, comprehension, pleasurability, and intended mental models.

Qualifications

Experience:

  • in conducting UX research, preferably in a similar testing environment.
  • with guerrilla testing methods.

Flexibility

  • to flexibly plan other contracts around each testing sprint.

Comfort with Tobacco Products

  • conducting research on a tobacco-related product.
  • to provide unbiased insights.

Qualitative Research Skills

  • understanding of qualitative research methods.
  • to analyze and synthesize findings effectively.

Collaboration

  • to work effectively with cross-functional teams, particularly with UX product design.
  • role requires someone who can efficiently plan, execute, and analyze UX research, particularly in a fast-paced, iterative testing environment. It also demands comfort with testing potentially sensitive products and the ability to provide unbiased insights.

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