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Business Analyst
4 months ago
My client is seeking a skilled Business Analyst to join their Transformation and People team in Wiltshire. Reporting to the Business Analyst Manager, the successful candidate will play a crucial role in ensuring that modules and software provide maximum benefit to our customers and the organisation. Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Key Responsibilities:
- Configure system modules to maximise efficiency and benefits for the service area, organisation, and customers
- Share knowledge and skills proactively across the business and within the business analyst team
- Act as a change agent, creating a buzz about change and monitoring 3C's documents across the team
- Use continuous improvement methodologies to process map existing and new processes, and re-engineer existing processes for measurable improvements
- Gather and define functional and non-functional business requirements, create user stories and acceptance criteria, and carry out MoSCoW prioritisation
- Lead on UAT for all relevant systems and processes within their area of expertise
- Participate in corporate projects, providing subject matter expertise and business analysis
- Develop training solutions and maintain training documentation and materials
- Plan, prepare, and support teams in testing, and communicate and train staff on system enhancements
- Maintain process and system documentation, and resolve business process configuration and functional issues in system applications
- Utilise continuous improvement methodologies to identify areas for improvement and support teams in identifying improvements to processes
- Degree level qualification (desirable: Lean or other continuous improvement qualification, relevant Business Analyst Qualification)
- Proven track record of change management and continuous improvement
- Excellent documentation skills, including experience in designing bespoke reports or developing data analysis solutions
- Experience in process re-engineering, requirements gathering, planning and facilitating workshops, and managing user acceptance testing
- Proficiency in Microsoft 365 (Dynamics, Office Stack, DevOps, Power Platform) and other relevant software (desirable: QL, iTrent, Networx, Great Plains, Pimms)
- Exceptional analytical, conceptual thinking, and problem-solving skills
- Strong communication and influencing skills
- Flexible, able to multi-task, prioritise work, and manage multiple priorities
- Passionate about self-learning and development, and enjoys exploring new software to create efficiencies
- Team player, customer-focused, and committed to Equality and Diversity and the company's values