IT Application Manager

2 weeks ago


United Kingdom Autolus Ltd Full time
Vacancy for IT Application Manager

Location: United Kingdom

Job Summary

Role Summary

The application manager works in the IT department to manage software applications and software and systems upgrades. The application manager is responsible for planning which software applications are needed for smooth business operations and supervising the installation and daily maintenance of those applications.

Key Responsibilities 

. Overall ownership of key IT applications used by Autolus business units.

- Responsible for planning and testing system hardware and application software upgrades.

- Communicate with business users on system maintenance, outages or scheduled downtime.

- Provide systems-related technical support and problem resolution by reviewing issues and providing relevant solutions.

- Manage outside vendors and contractors to ensure performance expectations and customer satisfaction.

- Coordinate analysis and resolve issues on all system upgrades and changes.

- Make recommendations on whether to upgrade the existing systems.

- Troubleshoot and resolve any problems with business application software.

- Create and oversee protocols and procedures for the use of any new software applications

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