Cafe Supervisor

VACANCY Cafe Supervisor 30 or 37 hours

Salary: £24,000 pro rata with excellent Ongo benefits including 30 days holiday per annum

Here at Ongo, we believe everyone has the potential to be great. It's what drives us to come to work and do our jobs every day.

Most people know us as a landlord providing homes to 10,000 people and their families. But homes aren't our business, people are.

We are seeking an experienced Café Supervisor to lead and develop the Café based within our flagship community centre in Westcliff, bringing energy and a combination of flexibility and enthusiasm in return for the opportunity to use own initiative and ideas to make the cafe a success.

• To manage all aspects of the daily running of the Café including designing menus and controlling stock, food safety, finances and staff management

• Preparation and cooking of good quality homemade food and cakes

• To present and maintain a friendly and welcoming environment in which customers, staff and volunteers alike feel comfortable, enjoying excellent service

• To train and manage staff and volunteers in food preparation, customer service and serving techniques

• Optional - To lead on the warm and safe space activities running from 3pm-5pm weekdays

The successful candidate will need to have:

• Proven management and organisational skills - with thoroughness and attention to detail.
• Demonstrable cooking and baking skills and knowledge of menu planning/food costing
• Proven interpersonal skills - able to develop good work relationships, enjoy meeting and

working with people at all levels and from diverse walks of life.

• Excellent customer service skills and the ability to train others
• Experience of working with volunteers and supporting disadvantaged people who may have low self-esteem.
• A Food Hygiene qualification

• Ability to transport yourself around areas where Ongo has properties to deliver buffets and attend training where required
• The postholder must undertake an enhanced DBS check due to the nature of the post

Plus, ideally:

• City and Guilds catering or equivalent
• Barista trained

The post holders will be expected to work flexibly within the opening hours of the cafe, including occasional weekends and evenings.

If this sounds like you then please send us your CV

For an informal chat you can contact the Arc Team Leader, Vicki Bradshaw on

The closing date is Thursday 23 May 2024

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