Customer Service Specialist

2 weeks ago

Chester Cheshire, United Kingdom The Curve Group Full time

Our client, a growing banking organisation based in Chester is looking for an experienced Savings Customer Services professional to join their team.
You will be responsible for supporting their existing and prospective savers. Savers will interact with the client via a variety of channels which include online secure messages, telephone, email, post and webchat. The savings customer services team is responsible for all customer servicing including account opening, payments in and out, statements and managing the maturity process.


Provide exceptional customer service and driving good customer outcomes to our savers and prospective savers via telephone, email, secure message and webchat.
Continually develop your knowledge on the client's savings products and services so that you can assist savers with their queries.
Escalate any issues and share savers feedback which could help improve our client's service to the Savings Customer Services Manager.
Help achieve the team’s customer service satisfaction performance e.g. NPS, surveys, customer reviews.
3 years + customer services experience, preferably in a financial services environment.
~ A passion for delivering outstanding customer service.
~ Experience of working within a savings team within a bank , building society or financial services company would be desirable




The Curve Group is a dynamic Recruitment Services and Human Resources business with an ongoing mission to transform the working lives of the people it does business with.
Our full Privacy Policy is available at

  • Customer Service Specialist

    6 days ago

    Chester, Cheshire, United Kingdom Hirecracker Full time €25,000 - €30,000

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in customer service ,...

  • Customer Service Specialist

    5 days ago

    Chester, Cheshire, United Kingdom Hirecracker Full time €25,000 - €30,000

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in customer service ,...

  • Customer Service Specialist

    5 days ago

    Chester, Cheshire, United Kingdom Hirecracker Full time €25,000 - €30,000

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in customer service ,...

  • Customer Service Specialist

    1 week ago

    Chester, Cheshire, United Kingdom Adecco Full time

    Job Description decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers...

  • Customer Service Specialist

    1 week ago

    Chester, Cheshire, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    1 week ago

    Chester, Cheshire, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    1 week ago

    Chester, United Kingdom Searchability Full time

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within...

  • Customer Service Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom PSi Talent Full time

    Job Title: Savings Customer Service Specialist Working within an innovative, progressive bank, the Savings Customer Services Specialist is responsible for supporting existing and prospective savers. Savers will interact via a variety of channels which include online secure messages, telephone, email, post and webchat. The Savings Customer Services team...

  • Customer Service Specialist

    16 hours ago

    Chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    6 days ago

    Chester, United Kingdom Hirecracker Full time

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within the...

  • Customer Service Specialist

    6 days ago

    Chester, United Kingdom Hirecracker Full time

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within the...

  • Customer Service Specialist

    3 weeks ago

    Chester, United Kingdom Hirecracker Full time

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within the...

  • Customer Service Specialist

    6 days ago

    Chester, United Kingdom Hirecracker Full time

    Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTechBasic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and moreChester - office based rolePrevious experience in customer service, preferably within the...

  • Customer Service Advisor

    2 days ago

    Chester, Cheshire, United Kingdom Specialist Motor Finance Full time

    Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pmSpecialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.Established in 2014, SMF have built up a reputation for providing a strong product range, offering quick decisions...

  • Customer Service Specialist

    5 days ago

    chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    1 week ago

    Chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    9 hours ago

    Chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    1 week ago

    Chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    1 week ago

    Chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...

  • Customer Service Specialist

    1 week ago

    Chester, United Kingdom Adecco Full time

    decco is delighted to be recruiting for a Customer Service Specialist on behalf of our client - an innovative and progressive company based in Chester. This exciting opportunity is within their Savings team. As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various...